REFERRAL COORDINATOR

4 weeks ago


Baltimore MD USA, United States Empowering Minds Full time
Referral Coordinator

Job Description

Job Summary: The Referral Coordinator is responsible for tracking and processing all referrals that are received by EMRC.

The duties and responsibilities of the Referral Coordinator include but are not limited to the following:

• Track agency referrals across programs.

• Follow up with clients and referral source as needed and process referrals daily and in a timely manner.

• Assemble information concerning client's clinical background and referral needs.

• Per referral guidelines, provide appropriate clinical information to provider.

• Review details and expectations about the referral process and other program options with clients.

• Assist clients in problem solving potential issues related to the health care system, financial or social barriers.

• Schedule and send appointment reminders to clients using EHR system.

• Verify Medicaid information through computer system.

• Support Therapy Compliance department

• Other duties as assigned.

Minimum Qualifications:

• Bachelor's degree in a human services or related field

• Minimum of two years of experience in human services

• Proficiency in or knowledge of using a variety of computer software applications, especially Excel, PowerPoint, and Microsoft Word software.

• Ability to maintain a high level of confidentiality.


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