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Accounts Receivable Representative
4 months ago
- Identifies and resolves billing and insurance set up errors to facilitate accurate and timely billing.
- Resolves charge review edits, claim edits and clearinghouse and payer rejections to facilitate accurate billing.
- Submits claims for assigned payers, including corrected and voided claims.
- Works patient, account, and follow-up work queues to perform collection activities on outstanding receivables; contacts patients, payers, attorneys or employers via phone, website/web portal or mail.
- Reviews and resolves incoming correspondence.
- Resolves underpayments, no payments, overpayments and undistributed payments for proper allocation.
- Identifies, prepares and requests adjustments.
- Responds to inquiries from patients, insurance companies, public agencies, internal departments and 3rd party payers.
- Prepares, completes and follows up on designated payer reports and forms.
- Performs other duties as assigned.