Case Manager

2 weeks ago

Waukesha WI United States Wisconsin Community Services Full time

Job Responsibilities:

Position Summary: Case management with intensive support, supervision and monitoring of released Huber inmates and others as determined by court officials participating in the Day Report Center (DRC), an alternative to incarceration for adult offenders eligible for release with electronic monitoring.

Essential Functions:

  1. Responsible for a range of case management duties, providing structure, accountability and support for successful compliance while in the community.
  2. Make referrals and monitor community-based services including treatment, employment, education and other supportive services;
  3. Assist Huber staff in determining sanctions and incentives, as may be appropriate for individual program participants;
  4. Produce accurate and high-quality written and electronic files, including internal and external system communications;
  5. Conduct timely and complete data entry;
  6. Assist Administrator with developing appropriate assessment tools to evaluate risk and needs of program participants;
  7. Follow the Day Report Center’s supervision model and its core elements, including agreed upon risk and need assessment tools;
  8. Assist and contribute to a DRC Team staffing to determine the level of monitoring and release for inmates/DRC program participants;
  9. Work with DOC in regards to DRC program participants’ treatment follow-through and other conditions of probation;
  10. Work with District Attorney’s office to monitor referred deferred prosecutions;
  11. Conduct alcohol breath tests;
  12. Assist Huber staff with utilization of the DOC Electronic Monitoring Systems and assist in monitoring participants as needed;
  13. Collaborate with other WCS Waukesha programs to obtain participants’ pretrial compliance record.
  14. Weekend drug and preliminary breath testing as scheduled, Saturdays 8:00am to noon.
  15. Attend and volunteer at least one Victim Impact Panel per year.

Other Duties and Responsibilities:

  1. Maintain flexible schedule to provide coverage in the Center as necessary
  2. Other job-related duties may be necessary to carry out the responsibilities of the position.

Work Relationship and Scope:

Reports directly to the DRC Assistant Program Director, or in her absence, the Director of Waukesha and Jefferson Court Services. Has contact with a wide variety of individuals to include criminal offenders, law enforcement, Huber staff, treatment and other services providers, Probation-Parole staff, other criminal justice agencies, other WCS staff, and family members of participants.



Job Qualifications:

Personal Attributes: Follow the agency Code of Conduct; adhere to established policies and procedures of the agency; casual yet professional workplace appearance; reliability in reporting to work regularly and on time; accuracy and attention to detail when documenting client contacts; maintain professional and respectful communication with co-workers, clients, courthouse personnel, and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency values and mission.

Knowledge, Skills and Abilities: Knowledge of the Criminal Justice System; knowledge of local treatment programs and community resources to include housing, education, public transportation; knowledge of the Circuit Court Access Program (CCAP) and jail data systems; Strong verbal and written communication skills; ability to respond appropriately in crisis situations; sensitivity toward cultural, ethnic and disability issues; good organizational, computer and typing skills; ability to read and understand drug and alcohol testing results; good judgment. Must be trained in all WCS required Evidenced-Based Principals within 90 days of hire and follow models for fidelity.

Working Conditions: Work is performed at the Huber Facility and involves working evening hours; may observe and supervise participants’ drug screens; participants’ may exhibit disruptive behavior at times.

Physical Demands: Duties require good hearing and the ability to communicate verbally; hand and finger dexterity for data entry and typing; involves some driving in Waukesha County and conducting home visits.

Minimal Qualifications: Bachelor’s Degree in Criminal Justice, Social Work or other related field; consideration of students working on degree; ability to work with criminal justice system and Huber Facility staff; possess a valid Wisconsin Driver’s License and insured auto; must pass criminal background check for WCS, and must pass Sheriff’s Department Clearance process.



pm21

Other Job Information (if applicable):

Minimal Qualifications: Bachelor’s Degree in Criminal Justice, Social Work or other related field; consideration of students working on degree; ability to work with criminal justice system and Huber Facility staff; possess a valid Wisconsin Driver’s License and insured auto; must pass criminal background check.



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