Purchasing Clerk

2 weeks ago

Denver CO US 2-10 Home Buyers Warranty Full time
Purchasing Clerk

Targeted compensation: $16.50 - $17.50/hr
Salary commensurate with experience and skill set

Who we are:

Founded in 1980, 2-10 Home Buyers Warranty (2-10 HBW) strives to improve the quality of housing and the experience of home ownership though its structural warranty offerings and Home Warranty Service Agreements. 2-10 HBW is based in Denver, Colorado, and proudly partners with thousands of the nation’s best builders, real estate agents, and service contractors to provide peace of mind for more than one million homeowners across the country.

Please watch our 2 minute video to see what it's like to join our team

What is the role and where can you add value?
2-10 Home Buyers Warranty is seeking a highly motivated and customer-centric individual to join our Procurement Team. In this role, the Procurement Specialist I (PS I) has a variety of duties to include the procurement of repair parts and/or replacement units within the HVAC, Plumbing, Electrical, and Appliance supplier network. To procure the right stuff, at the right time, and ensure it’s delivered expeditiously, you must research and place orders for the appropriate part(s) while taking into consideration pricing and availability. In this role, the PS I may complete order confirmations, ensure accurate invoicing processes occur, and process order returns. The overall expectation is that this individual will provide superior customer service to internal departments, suppliers, contractors, and homeowners.

Core Job Responsibilities:

Learns 2-10 HBW technology platforms, service agreements, and processes to effectively work assigned volume of BOMs (bill of materials) and purchase orders in the trades of HVAC, Appliance or Water Heaters.
Researches and selects appropriate product(s) to be ordered from the most cost-effective supplier taking into account contractor designated preferred suppliers first.
Details actions through notes and successfully communicates actions based on policies and procedures.
Updates customers and contractors with ordered status and updates required, when applicable.
Able to complete order confirmations with suppliers and provides notes within the claims’ systems documenting the details of the order status to include estimated time of arrival (ETA).
Process returns in HVAC, Appliances and Water Heaters trades. Tasks include:
Damage/ Defective/Manufacturer Warranty returns
Build working relationships with Suppliers, Contractors, and Shipping companies; act as a 2-10 HBW champion.
Ability to effectively work invoice discrepancies and communicate directly with external departments, ie. Accounting.
Other duties as assigned

What skills and experience should you bring to this role?

High School Diploma or GED and 2 years of relevant work experience
Excellent communication skills both verbal and written
Negotiation skills and the ability to process complex challenges effectively
Intermediate + Computer Skills and familiarity with MS Office suite

Here is what you can expect when you join our team:

A team first environment focused on our core Values of: “Do the Right Thing, Grow Profitably, Pursue Excellence and Value People”
A comprehensive benefits package designed to increase your health, your financial well-being and your future which includes: medical, dental, vision and life insurance, a health savings and flexible spending accounts, disability insurance, an employee assistance program, 401k match plan and generous paid time off plans
2-10 Home Buyers Warranty is an Equal Opportunity Employer

All POSITIONS REQUIRE A PRE-EMPLOYMENT CRIMINAL BACKGROUND CHECK
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