Senior Director, eCommerce

1 month ago


Gardena CA, United States CyberCoders Full time

Gardena, CA Full-time $170,000.00 - $190,000.00Posted 04/26/2024The Sr. Director of ECommerce is a key leader in helping to drive revenue and success through optimization of our digital customer experience. This position will be responsible for driving the vision and strategy of our eCommerce efforts, developing and executing CRO plans, and leading a team of professionals to implement our initiatives.Key Responsibilities:Lead the design, development, and implementation of our eCommerce and CRO strategies to drive website performance and optimize conversion rate.Develop comprehensive plans for our eCommerce operations, including demand planning/sales forecasting, marketing, site merchandising, global marketing, core merchandising, growth marketing, user experience, site analytics, post-purchase customer experience, fulfillment, returns, homepage testing, user experience consulting, and CRO.Manage and train a team of eCommerce and CRO professionals.Leverage data to identify opportunities and develop strategies for optimization.Manage multi-channel retail operations.Develop and implement strategies for marketing operations, team building, merchandising functions, and operational efficiency.Provide product leadership for eCommerce and CRO initiatives.Lead and mentor the team, ensuring collaborative working relationships and successful team communication.Qualifications:7+ years of experience in eCommerce, CRO, and multi-channel retail operations.Solid understanding of eCommerce strategies and operations.Excellent problem-solving and strategic thinking skills.Strong communication and interpersonal skills.Ability to build and lead a team.BenefitsHighly Competitive Compensation Package ($170-190k DOE)Bonus401kPTOSick TimeMedical, Dental, VisionApplicants must be authorized to work in the U.S.Preferred SkillsECommerceDemand Planning/Sales ForecastingMarketingSite MerchandisingGlobal MarketingCore MerchandisingGrowth MarketingUser ExperienceSite AnalyticsPost-Purchase Customer Experience


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