Patient Safety Assistant Coordinator

Patient Safety Assistant Coordinator R&K Enterprise Solutions, Inc
(R&K) is a certified Service-Disabled Veteran Owned Small Business (SDVOSB) with core capabilities in Mission Support, Engineering and Logistics, Cybersecurity and Intelligence, Environmental and Emergency Management, Exercise and Training, and Defense Healthcare in support of our Defense, Intelligence, and Federal Civilian customers
R&K supports the Defense Health Agency (DHA) and the Chief of Air Force Patient Safety, who has responsibility within the Air Force Medical Service (AFMS) for managing the Air Force (AF) Patient Safety Program (PSP)
The DHA PSP is dedicated to providing safe, effective, evidence-based healthcare to beneficiaries
It seeks to develop a healthcare organization where proactive risk identification, data-driven assessment, and reliable processes are the foundation for safe care
R&K supports the DHA PSP by providing expertise and assistance in accomplishing the PSP objectives within DHA, AF Major Commands (MAJCOM) and Military Treatment Facilities (MTF)
R&K supports the DHA by providing highly qualified and experienced patient safety professionals at numerous MTFs and by providing training and training materials to foster a workplace-based safety cultural transformation, guided by our experts in patient safety
Title: Patient Safety Assistant Coordinator (PSAC) Location: JBSA-Lackland AFB, TX Duration: Permanent/ Full-Time Clearance: Tier 1 (NACI) Investigative Clearance / Background Investigation Start Date: Upon Approval Duties: The PSAC will be responsible for PSP support and data analysis functions at the MTF
This responsibility includes assisting, advising, and making recommendations to the MTF on administration, management, and daily operation of the program including adherence to established policies and procedures, as well as identification of risk reduction strategies from analysis of healthcare information
Contractor personnel in this position are contract support for the Executive Staff of the Chief of Medical Staff (SGH)
The PSAC will: 1
Collaborate closely with the AFMRA PS Consultants, AF PSP Chief, and Patient Safety Specialists (PSS)
Coordinate with the PSS, Quality Management (QM), Risk Management (RM), and Performance Improvement (PI) personnel
Additionally, to other service MTFs as necessary
Provide consultation on MTF Root Cause Analyses (RCA), Proactive Risk Assessments (PRA), medication and non-medication event reporting, and other PS initiatives from a data analysis perspective, verifying the development and use of appropriate performance measures
In order to carry out these functions, the Patient Safety Assistants (PSA) shall have access to all necessary and relevant MTF appropriate data
Assist, advise, and make recommendations to the MTF and assist in performing tasks related to administrative, clinical, educational, and research components of PS, including but not limited to the following: Patient Safety Alerts, Notice to Airmen (NOTAMS), National Patient Safety Goals (NPSG), Sentinel Event Alerts, and community health issues IAW AFI 44-119 Section 2.7 and DoD Manual 6025.13, Enclosure 8, Section 3, and DHA-PM
2
Assist and collaborate with PS, RM, QM, and PI personnel and other related functions on all aspects of the PSP, with particular emphasis on performing data analysis
3
Assist, advise, and make recommendations to the MTF PSS to develop, coordinate, and execute PRA plans to identify, reduce, and prevent, wherever possible, risks to safe care
PS activities under this plan include, but are not limited to: preventable medical event and near miss reporting, analysis of near miss and lesser harm events, RCAs on higher severity events and others as indicated, PRAs, communication and team training, and reporting to the DoD PS Center
4
Assist MTF to identify key performance measures directed at risk identification, reduction, and prevention
Communicate these performance measures to MTF leadership, appropriate committees, functions and individuals
5
Serve as a PS resource for both programmatic and data analysis functions and confer with all levels of personnel to assist with the development of program plans directed at risk identification, reduction, and prevention to decrease both the frequency and severity of preventable medical events and harm to patients
PSAC shall assist MTF staff with data collection and analysis of PS-related PI projects
6
Event and Near Miss Reporting - PSAC shall serve as a resource to ensure compliance with DoD-mandated analysis and patient reporting systems such as TapRooT and JPSR system and provide consultation on how the MTF uses this data to identify system and process issues that could have or did result in harm
Assist MTFs to clarify the classification of each reported event and make recommendations to determine the level of assessment required
7
Assist the MTF in designing and maintaining a mechanism for MTF staff to report near miss and actual events using appropriate data analysis tools such as graphs and charts
8
Search existing healthcare information sources and research clinical findings for PS relevant issues
Assist to develop and execute mechanisms to translate this data to information
Provide this information to leadership, committees, and individuals as appropriate
9
Educate MTF on and assist in identification of safety improvement opportunities from data/information sources
From an analytic perspective, assist and make recommendations to MTF in reaching conclusions and making decisions
10
When an RCA is designated by the MTF, assist with the facilitation of the RCA teams through completion of the RCA process and debriefing to the MTF Commander or designee
11
Analyze completed RCAs at the MTFs for opportunities to improve the RCA process, lessons learned, and causal and contributing factors
In collaboration with the PSS, make recommendations to the MTF personnel for facilitation of future RCA teams
Assist respective MTF personnel in developing and using tracking system for RCAs
12
Assist the MTF in PS rounds throughout the MTF
Communicate directly with MTF staff to identify and recommend opportunities to affect safer care
Encourage PS event reporting throughout the organization
13
Participate in preparation for The Joint Commission (TJC) and Unit Effectiveness Inspection (UEI) as defined by their respective MTFs
14
Maintain all necessary files/records as deemed appropriate by internal or external policies and/or by the Medical Law Consultant (MLC) that ensures maximum protection from discoverability
15
As designated by the SGH, collect, collate, analyze, and display data from event reviews, RCAs, PRAs and other sources
Disseminate to appropriate committees and individuals for PS improvement purposes
16
As designated by the SGH, assist in preparing and presenting briefings on MTF PSP trending, and reporting on MTF findings from Joint Patient Safety Reporting (JPSR) as appropriate
17
As designated by the SGH, assist in developing, coordinating, and presenting ongoing PS education in the form of new employee orientation, one-on-one consultations, in-service, and just-in-time training
18
Attend meetings and other designated functions to ensure coverage by the Quality personnel
19
Maintain pertinent knowledge through review of current PS literature, and attendance at professional PS meetings and educational programs
PSAC's Tasks include:
Task 1: Utilize facility level JPSR data, event reports, PI project data, and other appropriate data sources to produce analyses useful in the execution of the facility PS program
These analyses will be in the form of written reports, graphs, charts, and other methods useful in translating raw data into actionable information that will allow for the establishment of PS priorities and targets of improvement within the MTF
Task 2: Work with MTF to verify AF and DoD directives are met
This specifically includes support in the development of the MTF's monthly and annual reports, Failure Mode and Effect Analyses (FMEA), PRAs and RCAs
Task 3: Collaborate with other MTF staff on items/issues related to risk identification, risk assessment, and risk control across all areas of the MTF
These areas include, but are not limited to: PI, IC, FM, Safety, Medical Logistics (ML), Medical Equipment Management Office (MEMO), Medical Equipment and Repair Center (MERC), Information Management/Information Technology (IM/IT), Education and Training, Pharmacy and Therapeutics, Bioenvironmental Engineering (BE), and other services
Task 4: Work with MTF to verify all PS events are reported according to AFI 44-119 Section 2.7 and DoD Manual 6025.13, Enclosure 8 Section 3 or current DHA-PM
In collaboration with PSS/PSM, monitor the reporting process, analyze events, take appropriate action, and consult with AFMRA quality, risk, and PI managers as appropriate
Task 5: Collect, collate, analyze, and display data from MTF event reviews, RCAs, PRAs, and other sources to prepare lessons learned to the MTF and AFMS
Disseminate information to appropriate consultants and enlisted and officer SMEs for PS improvement purposes
Task 6: Serve as expert advisor to MTF personnel on the use of analytical tools, e.g., flowcharting, statistical process control, etc., in PS-related PI activities
Task 7: Assist with the development of proactive approaches to enhance and sustain PS by providing best practices to the MTF
Assist in developing creative approaches to control risk and apply successful safety principles from other agencies
Task 8: Produce comprehensive analytic reports each year and present results to MTF leadership through appropriate functions
Assist in transforming data to information for decision-making
Requirements: The candidate shall meet the following qualifications: 1
Bachelor's degree, preferably in a healthcare-related field, Business Administration (BA), Information Systems

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