CALL CENTER REPRESENTATIVE
2 weeks ago
Our Mission
We are an innovative global outsourcing company that delivers value and expertise through exceptional people, process, and technology, while embracing our principles as a socially conscious business. We are a certified Minority Business Enterprise with diversity, equity and inclusion at our core.
Agents provide potential and existing customers with exceptional services. They identify customer needs, respond to customer queries, and collaborate with internal departments to optimize customer services and brand awareness. This role will provide phone/and or computer-based support to customers to help resolve product issues, answer account and billing questions, or handle customer concerns for a nationwide wireless broadband network dedicated to public safety.
Pay Rate: $16.50 per hour with 20% shift differential for hours after 5PM and Saturdays & Sundays
General Responsibilities:
Inbound Agent takes calls from the inbound queue, triages the customer’s issue, and works to resolve. This is accomplished by collecting outstanding balances, correcting verification and eligibility issues, running troubleshooting, tracking, and placing orders, and addressing general customer questions.
Schedule Options: Sunday-Thursday or Tuesday-Saturday
11AM-7:30PM
11:30AM-8PM
12PM-8:30PM
12:30PM-9PM
Experience and Skills:
- Minimum 1-2 years of data entry and call center experience.
- MS Office Experience.
- Ability to multitask across multiple systems.
- Minimum of 2 years of inbound customer service experience.
- Customer Hours of operation could change at any time making flexibility a must.
You will be eligible for:
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- Tuition Reimbursement
- 401(k) or retirement plan
Sequential Tech - Join us on a journey of growth and opportunity- where your career can flourish from within We are a growing company where over 90% of our management was promoted from within
Powered by JazzHR
-
HEALTHCARE CALL CENTER REPRESENTATIVE
6 days ago
Oklahoma City, OK 73116, USA, United States A-Line Staffing Solutions Full timeHealthcare Call Center Representative Pay: $22.99 an hr | Bi-weekly Job Type: Must Live in Oklahoma for job to be Remote. Shift Options: Between 8 am - 5 pm M-F Healthcare Call Center Representative Overview: Answers questions and resolves issues bas Healthcare, Call Center, Representative, Health, Customer Service, Staffing
-
Call Center Representative-US
1 week ago
Bethlehem, United States Sequential Technology International Full timeJob DescriptionJob DescriptionOur MissionWe are an innovative global outsourcing company that delivers value and expertise through exceptional people, process, and technology, while embracing our principles as a socially conscious business. We are a certified Minority Business Enterprise with diversity, equity and inclusion at our core.Agents provide...
-
Call Center Manager
4 weeks ago
Bethlehem, United States Master's Home Solutions Full time**About Us** Master's Home Solutions is a third-generation family-owned business specializing in home improvement services since 1957. We pride ourselves on delivering the highest quality in roofing, windows, siding, doors, bathrooms, and walk-in tub replacements. We are looking for an exceptional Call Center Manager to join our team and help us continue...
-
PATIENT REPRESENTATIVE
6 days ago
Miami Beach, FL 33109, USA, United States Mount Sinai Medical Center of Miami Beach Full timePatient Representative - Call Center - Bilingual in Spanish requiredHybrid Opportunity to work from home after successful completion of training and passing probation!As Mount Sinai grows, so does our legacy in high-quality health care.Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an...
-
Call Center Representative 6.3.2024 Class
7 days ago
Bethlehem, United States Sequential Tech Full time**Our Mission** We are an innovative global outsourcing company that delivers value and expertise through exceptional people, process, and technology, while embracing our principles as a socially conscious business. We are a certified Minority Business Enterprise with diversity, equity and inclusion at our core. Agents provide potential and existing...
-
PATIENT REPRESENTATIVE
3 days ago
Miami Beach, FL 33109, USA, United States Mount Sinai Medical Center of Miami Beach Full timePatient Representative - Call Center - Bilingual in Spanish requiredHybrid Opportunity to work from home after successful completion of training and passing probation!As Mount Sinai grows, so does our legacy in high-quality health care.Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an...
-
Call Center Representative 6.3.2024 Class
4 days ago
Bethlehem, United States Sequential Tech Full timeOur MissionWe are an innovative global outsourcing company that delivers value and expertise through exceptional people, process, and technology, while embracing our principles as a socially conscious business. We are a certified Minority Business Enterprise with diversity, equity and inclusion at our core.Agents provide potential and existing customers...
-
Call Center Representative 6.3.2024 Class
6 days ago
Bethlehem, United States Sequential Tech Full timeJob DescriptionJob Description Our MissionWe are an innovative global outsourcing company that delivers value and expertise through exceptional people, process, and technology, while embracing our principles as a socially conscious business. We are a certified Minority Business Enterprise with diversity, equity and inclusion at our core.Agents provide...
-
HEALTHCARE CALL CENTER REPRESENTATIVE
6 days ago
Oklahoma City, OK 73116, USA, United States A-Line Staffing Solutions Full timeHealthcare Call Center Representative Pay: $22.99 an hr | Bi-weekly Job Type: Must Live in Oklahoma for job to be Remote. Shift Options: Between 8 am - 5 pm M-F Healthcare Call Center Representative Overview: Answers questions and resolves issues bas Healthcare, Call Center, Representative, Health, Remote, Customer Service, Staffing
-
PATIENT ACCESS REPRESENTATIVE
6 days ago
Bronx, NY 10457, USA, United States St. Barnabas Full timeJob DescriptionCall Center Patient Access Representative will be responsible but not limited to, answering high call volume of patients calls requesting appointments, medication refills, follow-up appointments to discharged patients in our Emergency Department and/or after-hours calls follow-up. The Patient Access Rep. will demonstrate courtesy and respect...
-
PATIENT EXPERIENCE REPRESENTATIVE
6 days ago
New Mexico, USA, United States Choice Healthcare Services Full timePatient Experience Representative (Call Center)Summary: The Patient Experience Representative (bilingual in Spanish preferred) supports patients contacting CHOICE Healthcare Service for patient care related inquiries. This includes new patients who would like to establish care or existing patients with specific or general care needs. This position provides...
-
PATIENT SCHEDULING REPRESENTATIVE
6 days ago
Raleigh, NC 27611, USA, United States WakeMed Full timeAbout WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.EOEPosition Information:The Patient Scheduling...
-
PATIENT ACCESS REPRESENTATIVE CALL CENTER
6 days ago
Seattle, WA 98127, USA, United States University of Washington Full timeDeliver Best-in-Class patient care to each and every caller. - Handle a high volume of calls in an inbound, fast-paced contact center. - Demonstrate the UW Medicine Policy for Professional Conduct in every interaction. - Schedule appointments in Epic Patient Access, Representative, Call Center, Patient, Customer Service, Customer Experience
-
BILINGUAL HEALTHCARE CALL CENTER AGENT
6 days ago
Irving, TX, USA, United States CornerStone Staffing Full timeCornerStone Staffing has a great career opportunity for Customer Service Representatives that are Bilingual in Spanish and English to get your foot in the door with a healthcare medical company. If you have Customer Service and Call Center, this is a Healthcare, Call Center, Bilingual, Agent, Customer Service, Health, Staffing
-
Call Center Supervisor
2 days ago
West Chester, PA, United States MidLantic Urology Full timeDescription: Call Center Supervisor MidLantic Urology was founded on the desire to advance urology health care for our patients. Our merger of the top urology groups in Philadelphia not only gives us the most recognizable and skilled urologists but also empowers us with the resources to continue to innovate with the most advanced treatments backed by...
-
PATIENT ACCESS REPRESENTATIVE CALL CENTER
2 weeks ago
Seattle, WA 98113, USA, United States University of Washington Full timeDo you want a career where you can make a real impact on people's lives? Do you have a passion for helping others in times of need? Would you like to work from the comforts of your own home? Would like to enhance your medical field knowledge and/or skills with exposure to multiple clinics and providers? If you answered yes to any of these questions, then the...
-
PATIENT SERVICE REPRESENTATIVE, CALL CENTER
2 weeks ago
San Diego, CA 92140, USA, United States Family Health Centers of San Diego, Inc. Full timeImpact Lives, Impact CommunityFamily Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in...
-
Cambridge, MA 02140, USA, United States Massachusetts Institute of Technology Full timePATIENT SERVICES REPRESENTATIVE, CONTACT CENTER, MIT Health, to manage incoming telephone calls and inbox messages from patients, often acting as the first point of contact that patients and other personnel will have with MIT Health. Responsibilities Patient Services, Representative, Patient, Customer Service, Healthcare, Education
-
PATIENT SERVICES TEAM SUPPORT REPRESENTATIVE
6 days ago
Worcester, MA 01610, USA, United States Family Health Center Full timeJob Description:The Patient Services Team Support Representative (PSTSR) will be assisting with the incoming phone calls from the Call Center to the teams. The PSTSR will make sure that the incoming calls are taken as they should and assist the call with its needs. The Patient Services Team Support Representative (PSTSR) will be settled in-person in one of...
-
PATIENT ACCESS REPRESENTATIVE
2 weeks ago
Austin, TX 78719, USA, United States Ascension Health Full timeDetails* Department: Call Center* Schedule: Monday - Friday 10:00a-6:30p and 8:00a-4:00p every other weekend* Facility: Good Health Solutions* Location: Austin, Texas 78744BenefitsPaid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term disabilityEmployee assistance programs...