HOD OFFICE ASSOCIATE CANCER CENTER INFUSION

Found in: Careerbuilder One Red US C2 - 2 weeks ago

Edgewood KY USA, United States St. Elizabeth HealthCare Full time
Job Description

Provide customer-focused service and provide support to patient flow in a unit or department to include: 1) patient registration, 2) patient scheduling, 3) patient billing, 4) pre-certification (collect insurance information; receipt of co-pays or bill payments), 5) medical records retrieval, release, or collection, and 6) data entry. Responsible for routine problem resolution, assistance with patient flow coordination, and initiation of follow-up with appropriate staff as needed.

Adheres to St Elizabeth Healthcare and unit/department practice-specific policies and procedures, including work rules pertaining to time and attendance. Follows applicable safety steps to ensure safety for self, patients, and required for compliance with St. Elizabeth Healthcare, state, and federal standards.

Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Qualifications

Education, Credentials, Licenses:

* HS Graduate or GED
* Secretarial related courses
* BLS required for Cardiac Rehab and Surgery Centers

Specialized Knowledge:

* Medical terminology
* Computer fluency/literacy
* Communication skills (verbal and written)
* Maintain patient confidentiality
* Organization and prioritization skills

Kind and Length of Experience:

* 1 year related experience in a medical office setting including:
* Customer service/receptionist/ registration
* scheduling
* filing
* telephone etiquette
* patient billing
* computer service

If, for any reason, you are having difficulties applying, please contact our recruitment team at recruiting@stelizabeth.com

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