Municipal Operations Manager

4 weeks ago

Phoenix AZ, United States Brown and Caldwell Full time

The Muni Operations Manager will demonstrate an in-depth understanding of operations and sales to lead teams of project managers and client services managers to profitable growth. Under the direction of the Area Director, the Muni Operations Manager will be responsible for the performance of the portfolio of projects, clients, and pursuits included in a specific office geography. The Muni Operations Manager will be a key contributor and member of the Area Leadership Team.Expectations and key responsibilities:Project Leadership – serve as the Project Manager or Principal-in-Charge of several projects and drive project performance metrics in alignment with Area operational goals.Project Portfolio Management – manage the office portfolio of projects in partnership with the Area Director and Area Project Delivery Leader – responsible for achieving project performance metrics in alignment with Area, Business Unit, and Company objectives. Lead project managers in successful project performance. Hold project managers accountable for delivering successful projects by following company project delivery processes and procedures.Project Resource Management – work with other Muni Operations Managers, Design Center leadership, and Area Director to manage project resources.Sales leadership – Serve as Client Service Manager and Sales Leader for top clients/pursuits. Improve win rates and support training of the sales teams by engaging directly with key clients and leading top pursuits.Client/Pursuit Portfolio Management – manage sales portfolio in partnership with Area Growth Leader and Area Marketing Manager – responsible for achieving contracted sales metrics in alignment with Area, Business Unit, and Company growth objectives. Hold client service managers and sales team members accountable for their contracted sales goals and BD budgets.Staff Recruitment and Development – serve as a supervisor and work with Area Director and HR Business Partner to implement recruitment plans and development/succession plans for rising professionals, project managers, supervisors, client service managers, sales leaders, etc.Local Lead Role – Work with HR Business Partner and Office Admin to model BC values and serve as an extension of the BU/Area Leadership to manage the office, convey important Company information, and promote initiatives with all employees assigned to the office.Desired Skills and Experience:Strong business acumen and experience leading projects or programs.Strong leader, able to inspire, motivate, and build cross-functional teams with the ability to influence the decision-making process.Ability to be decisive in decision-making – comfortable managing risk and uncertainty.Ability to translate consulting experience to achieve BC’s growth objectives.Ability to see market drivers that intersect with innovative solutions to creatively grow our core and key clients.Ability to interpret operational data to inform business strategy to comply with Area performance metrics.Strategic, critical thinker with a willingness to challenge the status quo.Understand the political landscape and impact on client growth and business strategy.Salary Range: The anticipated starting pay range for this position is based on the employee’s primary work location and may be more or less depending on skills, experience, and education.  These ranges may be modified in the future. Location A:  Salary: $157,000- $214,000You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter. Benefits and Other Compensation:  We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off, and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance, and long-term care insurance. Click hereto see our full list of benefits. About Brown and CaldwellHeadquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction services firm with 50 offices and over 2,100 professionals across North America and the Pacific. For more than 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice—to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit .This position is subject to a pre-employment background check and a pre-employment drug test.  Notice to Third-Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.   Brown and Caldwell is proud to be an EEO/AAP Employer.  Minorities/Women/Disabled and Protected Veterans are encouraged to apply.  Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964Job SummaryRequisition Number: MUNIC005021Job Category: Client ServicesSchedule: Full-Time

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