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REFERRAL COORDINATOR
5 months ago
BSI has a talented and passionate team who strives to deliver the best possible patient care. The patient experience is our number one priority with a team approach to service.
BSI is looking for energetic Referral Coordinator to join our growing dermatology and cosmetic surgery practices. Excellent patient care is our number one priority with a team approach to service. The right candidate is polished, friendly, professional, motivated, a team player, emotionally and professionally mature. BSI has an opportunity on our Santa Clara Office.
More information about Berman Skin Institute can be found at http://www.skinmds.com.
RESPONSIBILITIES
- Receive patient inquires via phone or email. Must be able to handle and resolve patient complaints in a professional manner
- Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety
- Ensure complete and accurate registration, including patient demographic and current insurance information
- Assemble information concerning patient's clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist.
- Review details and expectations about the referral with patients.
- Ensure that referrals are addressed in a timely manner.
- Remind patients of scheduled appointments via e-mail or phone.
- Perform related tasks and assignments as necessary
REQUIREMENTS
- Minimum 1-2 year experience in medical billing/collections referral
- Willingness to learn.
- Working knowledge of billing software (Nextech software experience a plus)
- Ability to work as an Integral part of a team
- Quick and accurate keyboarding skills
- Calm professional manner; self-motivated
- Proficiency in Microsoft Office (primarily Word and Excel) is required
Benefits
Berman Skin Institute believes our people are the secret to our success, and we work to create an environment where our people are appreciated, engaged, supported and rewarded. BSI provides a competitive compensation and benefits program to attract, retain and motivate a high-performance team, with flexibility to meet the different needs of our diverse employee population.
Berman Skin Institute is an equal opportunity employer.