OFFICE COORDINATOR- RIVERSIDE PRIMARY CARE

1 month ago

Greenwich CT USA, United States The Stamford Hospital Full time
The Office Coordinator will provide support to the Practice Manager, assist in the day-to-day operations of the practice, and will assist the Practice Manager in adherence of all SHMG policies, regulations, goals, and initiatives.

* Assist the Practice Manager in managing the daily operations of the practice locations.
* Prepares various documents and handles confidential matters in accordance with rules, policies, and procedures.
* Promptly and professionally answers telephone calls and inquires. Routes and/or resolves call appropriately.
* Ensures the office space, supplies and equipment are provided and maintained appropriately for medical staff and patient care.
* Manages the processing of accounts payable in accordance with SHMG's policies and procedures.
* Assists in the investigation of Accounts Receivable accounts and interactions with our billing company.
* Reconciles monthly third party vendor billing with appointment schedules for accuracy. Identifies discrepancies and facilitates the correction.
* Assist in resolving third party vendor, physician, and patient billing related matters.
* Ensures mail is opened and processed, and offices are opened and closed according to procedures.
* Provides support to the front desk clerks, file clerks, schedulers and referrals as needed. This position is the primary back up for administrative and clerical staff.
* Runs errands as necessary at the request of the Practice Manager and/or Medical Site Directors.
* Oversees and is responsible for maintaining and cataloguing records in storage.
* Supports and upholds established policies, procedures, objectives, quality improvements and safety.
* Practice and adhere to Stamford Health's Code of Conduct philosophy, Standards for Service Excellence and organizational values of: Teamwork, Integrity, Compassion, Respect and Accountability.
* Complies with departmental organizational policies and procedures and adheres to external agency requirements.
* Perform other duties as assigned.
* High School diploma or equivalent is required, Associates Degree preferred with a minimum of 3 years of medical office experience preferred
* Must exhibit a high degree of responsibility in confidential matters.
* Knowledge of office record keeping and workflow processing is required.
* Ability to work independently and balance multiple priorities is required.
* Effective communication skills, both verbal and written English proficiency required
* Excellent organization, problem solving, and listening skills are required. Knowledge of medical terminology is preferred.
* Strong interpersonal skills are required. Broad based experience successfully working with physicians and individuals.
* Proficient in Microsoft Word, Excel, Outlook and EMR.

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