FRONT DESK AGENT

3 weeks ago


Lake Harmony PA USA, United States Split Rock by Bel Air Collection Full time
Overview:The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Responsibilities:
  • Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
  • Follow all cash handling and credit policies.
  • Be aware of all rates, packages and special promotions as listed in the Red Book.
  • Be familiar with all in-house groups.
  • Be aware of closed out and restricted dates.
  • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
  • Be familiar with hospitality terminology.
  • Have knowledge of emergency procedures and assist as needed.
  • Handle check-ins and checkouts in a friendly, efficient and courteous manner.
  • Use proper two-way radio etiquette at all times when communicating with other employees.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
  • Balance and prepare individual paperwork for closing of shift according to hotel standards.
  • Weekends and Holidays required.

  • Front Desk Agent

    6 days ago


    Lake Harmony, United States Split Rock by Bel Air Collection Full time

    **Overview**: - The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. **Responsibilities**: - Answer inquires from guests regarding restaurants, transportation, entertainment, etc.- Follow all cash...

  • Front Desk Agent

    4 weeks ago


    Lake Harmony, United States Split Rock by Bel Air Collection Full time

    Job DescriptionJob DescriptionOverview:The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Responsibilities:Answer inquires from guests regarding restaurants, transportation, entertainment, etc.Follow...

  • Front Desk Agent

    4 weeks ago


    Lake Harmony, United States Split Rock by Bel Air Collection Full time

    Job DescriptionJob DescriptionOverview:The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Responsibilities:Answer inquires from guests regarding restaurants, transportation, entertainment, etc.Follow...

  • Front Desk Agent

    1 week ago


    Lake Harmony, United States Split Rock by Bel Air Collection Full time

    Overview: The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling...

  • Front Desk Agent

    2 weeks ago


    Lake Harmony, United States Split Rock by Bel Air Collection Full time

    Overview:The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.Responsibilities:Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit...

  • Front Desk Agent

    3 weeks ago


    South Lake Tahoe, United States Davidson Hospitality Group Full time

    Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes a Front Desk, Agent, Hospitality, Guest Experience, Skills

  • Front Desk Agent

    4 weeks ago


    Liberty Lake, United States Quality Inn & Suites Liberty Lake WA Full time

    Job DescriptionJob DescriptionGuest ServicesCheck guests in & outAnswer all incoming phone callsAnswer any and all questions from perspective guests to in-house guestsAssist in-house guests with requests in a timely mannerCheck front desk email and fax during shiftMaintain and safe and functional room condition and common areas for all guestsKeep ice water...

  • Front Desk Agent

    3 weeks ago


    Lake Oswego, United States CSM Corporation Full time

    Job Duties: Anticipates and responds to guests in a friendly and positive manner Responsible for providing the highest level of service Process check-ins and check-outs, verify billing, create reservations, and process special requests Assists guests Front Desk, Agent, Property Management

  • Front Desk Agent

    4 days ago


    Lake Charles, United States Landry's Full time

    Overview Golden Nugget Front Desk Agent A Front Desk Agent is responsible for welcoming and providing friendly service to guests of the Golden Nugget hotel and casino. Responsibilities Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees. Register arriving guests by...

  • Front Desk Agent

    4 days ago


    Lake Charles, United States Golden Nugget Hotels & Casinos Full time

    Overview: Golden Nugget Front Desk Agent A Front Desk Agent is responsible for welcoming and providing friendly service to guests of the Golden Nugget hotel and casino. Responsibilities: Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees. Register arriving...

  • Front Desk Lead

    2 weeks ago


    Shaver Lake, United States Serenite Hospitality Full time

    Job DescriptionJob DescriptionDescription:Job Title: Front Desk LeadWe are seeking a highly motivated and experienced Front Desk Lead to join our team. The Front Desk Lead will be responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and managing a team of front desk agents.Responsibilities:- Oversee the...


  • Lake Arrowhead, United States Lake Arrowhead Resort Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...


  • Lake Arrowhead, California, United States Lake Arrowhead Resort and Spa Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...


  • Lake Placid, United States Lake Placid Lodge Full time

    Full Time, year-round Front Desk Supervisor at Luxury Resort!The Front Desk Supervisor will be responsible for overseeing the daily operations of the front desk staff. Duties include greeting and directing guests, managing check-ins and check-outs, and providing assistance to guests. The Front Desk Supervisor will also ensure that all customer service...

  • Front Desk Agent

    3 weeks ago


    Lake Mary, United States Pinnacle Hotel Management Full time

    OVERALL RESPONSIBILITIES: Provide excellent guest service in an efficient, courteous and professional manner. JOB REQUIREMENTS Minimum lifting of 30 lbs. Ability to verbally communicate effectively with guests and co-workers. Pushing, pulling, bendin Front Desk, Agent


  • Salt Lake City, United States HEI Hotels & Resorts Full time

    Assist guests with arrival and departure from hotel, while providing positive guests experiences. Responsibilities Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requ Lounge Attendant, Concierge, Front Desk, Agent, Attendant, Lounge


  • Lake Placid, NY, United States Lake Placid Lodge Full time

    Full Time, year-round Front Desk Supervisor at Luxury Resort! The Front Desk Supervisor will be responsible for overseeing the daily operations of the front desk staff. Duties include greeting and directing guests, managing check-ins and check-outs, and providing assistance to guests. The Front Desk Supervisor will also ensure that all customer service...


  • Spring Lake, United States Comfort Inn Pinehurst Full time

    We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love...


  • Salt Lake City, United States Fairfield Inn by Marriott Downtown SLC Full time

    Job DescriptionJob DescriptionAre you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services...

  • Front Desk Agent-PT

    1 month ago


    Lake Junaluska, United States lake junaluska Full time

    Lake Junaluska Mission Statement: To be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body. Essential Functions Provide all services required by Assembly guests as pertains to the lodging department and facilitate those needs concerning other departments. Provide assistance to all guests who...