ENTRY LEVEL SERVICE DIRECTOR FOR FRANCHISED DEALERSHIP

3 weeks ago


Reston VA USA, United States Rosenthal Auto Full time
We are looking to grow our company and we need you to help us. We are currently hiring an Entry Level Service Director for our Luxury Northern Virginia dealership in the Alexandria/Arlington area. If you are hardworking, passionate, dedicated and open to grow within our team; please apply

Entry Level Service Director Benefits:

* $150,000+ Annual Income potential based on experience and performance
* Annual Longevity Bonus of $10K+
* Salary plus commission plus bonuses
* Strong and established service & parts business
* Start of the art facility, air conditioned and heated repair shop
* Prime location with lots of potential for growth
* Flexible hours
* Service Management Staff are already in place
* Seasoned Technicians and Shop Foreman already in place
* Experienced and stable Service Advisor staff already in place
* Service Managers with 3 or more years of experience encouraged to apply
* Service Director experienced preferred but not required
* Staffing, Training, Marketing, Recruiting, & Operational support provided by Corporate
* 19 franchised dealer group in VA, MD, & PA - Over 1400+ employees
* Paid time off and 401k
* Medical, Dental, Vision, Short and Long-term Disability, and Life Insurance
* Employee discounts on vehicle sales, parts, and service
* Career advancement opportunities
* ...and more

Service Director Responsibilities:

* Forecast and meet monthly, quarterly, and annual goals
* Fully understand and comply with all federal and state regulations pertaining to the service department, including hazardous waste disposal and OSHA right-to-know
* Hire, train, motivate and support all members of the service department
* Assist with any escalated client situations in alignment with the company mission statement
* Maintain high customer satisfaction standards (CSI)
* Perform managerial tasks such as payroll corrections, time off requests, etc.

Service Director Qualifications:

* Automotive experience within a service department required
* Service Manager experience strongly preferred
* Service Advisor with 2+ years of experience encouraged to apply
* Proven track record of excellent CSI
* A valid driver's license and a good driving record, per company standards
* An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience
* Process and detail oriented with developed organizational and computer skills
* Professional personal appearance
* Excellent oral and written communication abilities
* Confident in ability to work under pressure and prioritize

Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we arent so focused on what youve done, but what you can achieve.

Please submit your resume for immediate consideration.

Job Type: Full-time, Entry-Level position

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