Enterprise Fraud Risk Program Manager

3 weeks ago

Irvine CA, United States Pacific Premier Bank Full time

Enterprise Fraud Manager under the direction of the Deputy Chief Risk Officer, is responsible for overseeing and directing the enterprise fraud risk management program. Key responsibilities include fraud risk assessment, fraud detection, coordination of fraud investigations, and collaboration on development of controls to prevent fraud losses. Oversees the identification, analysis and calibration of software and other tools to reduce fraud risk. Informs decisions on disputed transactions and/or suspect activity flagged for investigative review. Lead and direct the fraud risk management team in execution of the Bank’s fraud processes. Serves as subject matter expert regarding fraud functions, systems and policies. Promote risk and control communication for augmented transparency, decision-making and risk optimization.Work closely with business line and executive management in carrying out the assigned duties. Demonstrates independent judgement with a minimal amount of supervision and direction. Perform a wide range of services, some of which are complex and confidential in nature.RESPONSIBILITIESDevelop, implement and maintain enterprise policies and processes to mitigate fraud risk while ensuring an appropriate balance between risk management and customer experience.Collaborate with business unit management to establish fraud risk management protocols, detective and preventive fraud controls, and to assess the effectiveness of controls for fraud risks.Develop and execute strategies to reduce and manage financial loss from fraud activities.Identify, configure and implement fraud detection tools, and refine detection calibration to maintain optimum tradeoff between fraud risk management and operational efficiency.Oversee monitoring of real-time fraud warning queues, authorization systems, and fraud risk management applications.Coordinate with business units, compliance and BSA as needed to ensure timely and appropriate response to suspected fraud.Lead investigations of fraud incidents and collaborate with appropriate business units to identify and address root causes.Collaborate closely with BSA department in ensuring appropriate suspicious activity reporting is completed.Perform a periodic fraud risk assessment in conjunction with business unit management, considering the likelihood and impact of potential internal and external fraud.Maintain relationships with peer institution fraud staff, regulatory and law enforcement sources, and review other resources as available to ensure timely knowledge of fraud trends, prevention processes and risk management practices. Leverage information for continuous improvement of Bank practices.Develop metrics, key performance indicators, and reports summarizing fraud risks and trends for review by Bank management, the ERM Committee and the Board Enterprise Risk Committee.Manage requests for fraud information and data from management and auditors.Collaborate with Enterprise Risk Management, Project Management Office and business unit management in assessing fraud risk associated with new activities, products or services of the Bank.Participate in developing and support implementation of policies, procedures and/or technologies to mitigate fraud risk for new business initiatives.Responsible for supervisory duties such as hiring, firing, coaching, training, scheduling/assigning work, performance evaluation, approving timesheets, disciplinary action, handling grievances, etc.Other duties as assigned.QUALIFICATIONSMinimum of five (5) years of experience in banking or similar industryMinimum three (3) years of fraud risk management responsibilities in either an operating or oversight function.Broad knowledge and experience encompassing a wide range of banking / financial services functions and associated fraud risks.General understanding of principal banking regulations.Exposure to and interaction with Federal and state regulators and both internal and external auditors preferredA reasonable, good faith estimate of the minimum and maximum base salary or pay for this position is $131,221to $196,832. Actual compensation will vary based on various factors including but not limited to location, experience, and performance.  A discretionary bonus and/or business line incentive may be provided, in addition to a medical and other benefits, dependent on the position.  For more information regarding our benefits, please visit #LI-Onsite#IrvineQualificationsBEHAVIOURSInnovative: Consistently introduces new ideas and demonstrates original thinkingLeader: Inspires teammates to follow themDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellMOTIVATIONSEntrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the businessAbility to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organizationEDUCATIONBachelors or better in Business Economics or related fieldBachelors or better in Business Administration or related fieldBachelors or better in Accounting or related fieldJob SummaryRequisition Number: ENTER006297Job Category: RiskSchedule: Full-Time

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