Senior Director

4 weeks ago


Buffalo NY, United States M&T Bank Full time

Overview:The Director – Operational Risk Management (the “Operational Risk Manager”) manages the Operational Risk Management function within the Risk Management and Regulatory Affairs Division (the “Risk Division”), and reports to the Senior Director – Operational Risk and Enterprise Risk Management. The Operational Risk Manager and appointed designees are responsible for ensuring M&T has an established and effective Operational Risk Management Policy and related program designed to achieve adherence with the bank’s risk appetite and business objectives, and that the Policy and program are commensurate with the size and complexity of the bank.Under the direction of the Operational Risk Manager, the Operational Risk Management team provides independent oversight and challenge of the identification, assessment, monitoring, mitigation, and reporting of all significant operational risks, issues, and risk practices within the First Line and throughout the enterprise. Primary Responsibilities:Serve as the independent review function for operational risks, with a responsibility to identify, assess, monitor, control and communicate such risks on an enterprise-wide basis.Collect, manage, and monitor all information and data as it relates to operational losses at M&T, including Operational Risk projections for stress testing purposes.Work with and critically challenge lines of business and support areas, and to review and update Operational Risk Control Self Assessments, KRIs/KPIs and Risk Scenario Analyses as a result.Gauge the vulnerabilities and potential exposures of the firm to conceivable future Operational Risk events.Escalate significant operational risks and / or issues to the Chief Risk Officer and through the governance structure.Provide both expertise and key risk information to different areas of M&T including the lines of business and the Risk Governance Committees.Provide senior management, executive management, and Risk Committee of the Board with periodic reporting regarding the assessment of operational risk.Monitor external data and industry operational risk / loss trends.Independently assess, at least annually, the impact of material operational risks to the organization, as well as the Company’s exposure to those risks, utilizing both qualitative and quantitative methodologies; provide senior management with periodic reporting regarding the assessment of risks.Develop, maintain and implement operational risk-related policies, the overall framework and risk strategy. Evaluate, identify, monitor, and escalate internal and external Emerging Risks.Identify operational risk program gaps and develop remediation plans to address those gaps in a timely manner. Escalate identified gaps to risk governance committees, executive management, and the Board when necessary.  Continuously enhance the operational risk management program elements to improve effectiveness.Review risk/event data, testing or monitoring results collected and analyzed by team members and effectively utilize subject matter expertise to determine inclusion in monthly risk reporting to executive management and the Board.Lead and/or participate in examinations related to operational risk, including those conducted by Internal Audit and supervisory agencies.Design the execution of ad hoc data requests related to operational risks and events.  Analyze risk and event information for inclusion in bi-annual stress tests or other regulatory requirements.Serve in a chairperson role in various internal risk committees. Lead industry peer groups, forums, and associations focused on risk management.  Understand and utilize the Operational Risk Policy / Program to implement the practices, processes, and tools necessary to effectively perform oversight duties and ensure the Bank's remains within its risk appetite.Meet training requirements assigned by the Bank, Division and Department through self-management of appropriate, applicable, cost-effective training opportunities. Proactively pursue knowledge of new bank initiatives (i.e. Agile project management methodology).  Limited travel may be required for infrequent seminars and conferences.Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.Promote an environment that supports diversity and reflects the M&T Bank brand.Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.Complete other related duties as assigned.Scope of Responsibilities:The pursuit of M&T’s business objectives involves taking risks.  With heightened regulatory expectations, increased competition, and new and growing threats to the Company’s operating environment, the organization must continuously enhance the ways in which it identifies, assesses, and manages those risks. Accordingly, M&T continues to implement improvements to its operational risk management framework to ensure that it is well positioned to identify, evaluate, escalate, and properly manage the different types of risks that are faced each day, and that the framework is commensurate with the size and complexity of the institution. In support of these objectives, the incumbent is responsible for managing the Operational Risk Management team to ensure effective, independent oversight and challenge or operational risk related functions throughout the institution.Supervisory/ Managerial Responsibilities:Requires the ability to build consensus both inside and outside the Risk Division, and move projects forward despite roadblocks and competing organizational priorities; motivate and develop staff to substantiate a risk-focused culture; effectively manage staff and promote professional growth, including succession planning; effectively direct cross-functional initiatives, act as a change agent, etc.; ability to motivate and influence staff outside of direct reporting line. Manage a team of managers within the Risk organizationEducation and Experience Required:Bachelor’s degree and minimum 13 years relevant experience, including a minimum of 6 years managerial or supervisory experience. In lieu of a degree, a combined minimum 17 years education and experience including a minimum 13 years relevant experience, including 6 years managerial or supervisory experience.Demonstrated knowledge of financial principles and risk management issues related to the banking industry.Advanced knowledge & expertise regarding banking regulatory examinationsStrong interpersonal skills, ability to communicate in an articulate and professional manner to a diverse audience.Effective written and verbal communication skills.  Ability to convey complex and/or nuanced concepts in an effective and understandable manner.Ability to recognize interrelationships and inter-dependencies.Ability to apply critical thinking skills.Education and Experience Preferred:Master’s or Advanced Degree.Experience in financial reporting, audit, or similar field.Direct leadership of a risk management function within financial organizations.Success in navigating the regulatory landscape.Demonstrated leadership skills.Demonstrated excellent analytical skills.LocationBuffalo, New York, United States of AmericaSummaryLocation: Buffalo, NYType: Full time



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