PATIENT ACCESS SPECIALIST

4 weeks ago

Grand Prairie TX USA, United States Emerus Full time

HIGHLIGHTS

SHIFT:  Day Shift (7am-7pm)

JOB TYPE:  Full-Time

FACILITY TYPE:  16 bed Small-Format Hospital (8 ER, 8 Inpatient)

 

Emerus is the nation’s first and largest operator of small-format hospitals, also known as community or neighborhood hospitals. Emerus’ leading national health system partners include Allegheny Health Network, Ascension, Baptist Health System, Baylor, Scott & White Health, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS and MultiCare. Our state-of-the-art hospitals are fully accredited and provide highly individualized care. From the moment a patient walks through the door, a team of exceptional medical professionals takes charge, treating patients with speed, compassion and expertise. Emerus’ distinctive level of care earned the Guardian of Excellence Award for Superior Patient Experience in six of the past seven years. More information is available at .


The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement.


  • Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records
  • Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships
  • Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff
  • Provide and obtain signatures on required forms and consents
  • Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
  • Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system
  • Obtain insurance authorizations as required by individual insurance plans where applicable
  • Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion
  • Scan all registration and clinical documentation into the system and maintain all medical records
  • Assist with coordinating the transfer of patients to other hospitals when necessary
  • Respond to medical record requests from patients, physicians and hospitals
  • Maintain cash drawer according to policies
  • Maintain log of all patients, payments received, transfers and hospital admissions
  • Maintain visitor/vendor log

  • Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff
  • Receive deliveries including mail from various carriers and forward to appropriate departments as needed
  • Notify appropriate contact of any malfunctioning equipment or maintenance needs
  • Attend staff meetings or other company sponsored or mandated meetings as required
  • Assist medical staff as needed
  • Perform additional duties as assigned

  • High School Diploma or GED, required
  • 1 year of patient registration and insurance verification experience in a health care setting, required; 2 years preferred
  • Emergency Department registration experience, strongly preferred
  • Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required.
  • Basic understanding of medical terminology
  • Excellent customer service
  • Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred.
  • Position requires fluency in English; written and oral communication

  • Patient Access Specialist

    1 month ago

    Grand Rapids, United States OneOncology Full time

    OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to help drive OneOncology's mission and vision.Why join us? This is an exciting time...

  • Patient Access Specialist

    1 day ago

    Grand Rapids, United States OneOncology Full time

    OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to help drive OneOncology's mission and vision.Why join us? This is an exciting time...

  • Patient Access Specialist

    1 month ago

    Grand Rapids, United States OneOncology Full time

    OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to help drive OneOncology's mission and vision. Why join us? This is an exciting time...

  • Patient Access Specialist

    3 weeks ago

    Grand Rapids, United States OneOncology Full time

    OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to help drive OneOncology's mission and vision. Why join us? This is an exciting time...

  • Patient Access Specialist

    1 day ago

    Grand Rapids, United States OneOncology Full time

    OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to help drive OneOncology's mission and vision. Why join us? This is an exciting time...

  • Patient Access Specialist

    2 hours ago

    Grand Rapids, United States OneOncology Full time

    OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to help drive OneOncology's mission and vision. Why join us? This is an exciting time...

  • Patient Access Specialist

    24 hours ago

    Pleasant Prairie, United States Froedtert South, Inc. Full time

    **POSITION PURPOSE** - A Patient Access Specialist serves as the first point of contact for Froedtert South. The position is accountable for appointment scheduling, patient check-in, registration, coverage management, patient portal sign-up, patient message collection and routing, departmental support, prior authorization and WQ (work queue)...

  • Patient Access Specialist

    1 month ago

    Pleasant Prairie, United States Froedtert South, Inc. Full time

    **POSITION PURPOSE** - A Patient Access Specialist serves as the first point of contact for Froedtert South. The position is accountable for appointment scheduling, patient check-in and check-out, registration, coverage management, patient portal sign-up, patient message collection and routing, departmental support, prior authorization and WQ...

  • Patient Access Specialist

    1 month ago

    Pleasant Prairie, United States Froedtert South, Inc. Full time

    **POSITION PURPOSE** - A Patient Access Specialist serves as the first point of contact for Froedtert South. The position is accountable for appointment scheduling, patient check-in and check-out, registration, coverage management, patient portal sign-up, patient message collection and routing, departmental support, prior authorization and WQ...

  • Patient Access Specialist

    3 days ago

    Pleasant Prairie, United States Froedtert South Full time

    POSITION PURPOSE A Patient Access Specialist serves as the first point of contact for Froedtert South. The position is accountable for appointment scheduling, patient check-in, registration, coverage management, patient portal sign-up, departmental support and WQ (work queue) management. MINIMUM EDUCATION REQUIRED High School or Equivalent (GED) ...

  • Patient Access Specialist

    1 month ago

    Grand Prairie, United States Emerus Full time

    About Us: HIGHLIGHTS SHIFT: Day Shift (7am-7pm) JOB TYPE: Full-Time FACILITY TYPE: 16 bed Small-Format Hospital (8 ER, 8 Inpatient) Emerus is the nations first and largest operator of small-format hospitals, also known as community or neighborhood hospitals. Emerus leading national health system partners include Allegheny Health Network, Ascension, Baptist...

  • Patient Access Specialist

    1 month ago

    Grand Prairie, United States Baylor Scott & White Emergency Hospital Full time

    The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors...

  • Patient Access Specialist Family Practice Clinic

    2 weeks ago

    Pleasant Prairie, United States Froedtert South Full time

    POSITION PURPOSE A Patient Access Specialist serves as the first point of contact for Froedtert South. The position is accountable for appointment scheduling, patient check-in and check-out, registration, coverage management, patient portal sign-up, patient message collection and routing, departmental support, prior authorization and WQ management.MINIMUM...

  • Patient Access Specialist- Call Center

    1 month ago

    Grand Rapids, United States Infusion Associates Full time

    **Job Title**: Patient Access Specialist **Department**: Patient Access **Location**: Grand Rapids, MI **FLSA Status**: Non-Exempt (Hourly) **Manager Title**: Patient Access Team Lead **About Us**: Infusion Associates is private equity backed multi-specialty infusion provider group with multiple sites across the Midwestern United States poised for rapid...

  • Patient Access Associate I Registration Specialist

    2 weeks ago

    Grand Junction, United States SCL Health Full time

    Job DescriptionMinimum of 20 hours a week, day shift varies Monday - Saturday 6am -6:30pm You.You bring your body, mind, heart and spirit to your work as a Patient Access Associate I / Registration Specialist.You know how to move fast. You know how to stay organized. You know how to have fun.You're great at what you do, but you want to be part of something...

  • Patient Access Associate I Registration Specialist

    2 weeks ago

    Grand Junction, United States SCL Health Full time

    Job DescriptionDays Monday - Saturday You.You bring your body, mind, heart and spirit to your work as a Patient Access Associate I / Registration Specialist.You know how to move fast. You know how to stay organized. You know how to have fun.You're great at what you do, but you want to be part of something even greater. Because you believe that while...

  • Patient Access Associate I Registration Specialist

    15 hours ago

    Grand Junction, United States SCL Health Full time

    Job DescriptionMinimum of 20 hours a week, day shift varies Monday - Saturday 6am -6:30pm You.You bring your body, mind, heart and spirit to your work as a Patient Access Associate I / Registration Specialist.You know how to move fast. You know how to stay organized. You know how to have fun.You're great at what you do, but you want to be part of something...

  • Patient Access Specialist Family Practice Clinic

    3 weeks ago

    Pleasant Prairie, United States Froedtert South Full time

    POSITION PURPOSE A Patient Access Specialist serves as the first point of contact for Froedtert South. The position is accountable for appointment scheduling, patient check-in and check-out, registration, coverage management, patient portal sign-up, patient message collection and routing, departmental support, prior authorization and WQ management. ...

  • Patient Access Associate I Registration Specialist

    2 weeks ago

    Grand Junction, United States SCL Health Full time

    Job DescriptionMinimum of 20 hours a week, day shift varies Monday - Saturday 6am -6:30pm You.You bring your body, mind, heart and spirit to your work as a Patient Access Associate I / Registration Specialist.You know how to move fast. You know how to stay organized. You know how to have fun.You're great at what you do, but you want to be part of something...

  • Patient Services Specialist 2

    1 day ago

    Grand Prairie, United States Baylor Scott & White Health Full time

    JOB SUMMARYThe Patient Services Specialist 2 provides administrative help in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in or check-out, scheduling, insurance verification and answering phones. May assist in training and mentoring junior...