Clinical Quality Project Coordinator

3 weeks ago


New York NY US Healthfirst Full time

The Clinical Quality Project Coordinator is responsible for supporting Healthfirst initiatives and regulatory requirements related to HEDIS quality improvement. This position is member, provider, and vendor facing.
This position has a hybrid work location: Remote, office based, and in the field as needed. Office location is 100 Church Street, New York.

Duties and Responsibilities:

  • Support providers with HEDIS care gap closures through member outreach and appointment scheduling
  • Educate members on the importance of completing preventive services through outreach calls
  • Collaborate with provider navigation teams to track and trend monthly member outreach and appointment outcomes
  • Lead supplemental data training and office hour sessions with external stakeholders
  • Perform medical record reviews and data abstraction consistent with HEDIS measure technical specifications
  • Provide detailed updates on regulatory audits, projects, and initiatives to internal and external stakeholders during knowledge sharing events
  • Engage in medical record retrieval efforts for HEDIS and internal audit activities by ensuring medical records are accurately accounted for, scanned, and saved in the appropriate Healthfirst system
  • Organize and prepare PowerPoint presentations for project report outs
  • Additional duties as assigned

Minimum Qualifications:

  • HS diploma or GED

Preferred Qualifications:

  • Associate degree or higher
  • Prior experience in Managed Care/Health Insurance, in a health-related field or environment
  • Knowledge of HEDIS/QARR and/or Medicare Stars
  • Strong working knowledge of Microsoft Office Suite and Outlook

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to or calling . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.

EEO Law Poster and Supplement

All hiring and recruitment at Healthfirst is transacted with a valid "" email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not , or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.

Hiring Range:

Greater New York City Area (NY, NJ, CT residents): $57,408 - $76,960All Other Locations (within approved locations): $49,795 - $72,800
As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

The hiring range is defined as the lowest and highest salaries that Healthfirst in "good faith" would pay to a new hire, or for a job promotion, or transfer into this role.
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