SECRETARY 3

2 weeks ago


Johnson City TN USA, United States East Tennessee State University Full time
Position Information

Job Title Secretary 3 Department Financial Aid - 25520 Pay Grade 5 Job Category Support Staff Job Summary

The Office of Financial Aid is accepting applications for a Secretary 3.

This position will serve as a front desk receptionist greeting and assisting visitors, staff, students, and faculty, providing information and directing them as needed. They will create a welcoming atmosphere, maintain professional interactions, and handle confidential information responsibly. They also supervise student employees, manage the office email account, respond to inquiries, and handle incoming mail and checks.

The value of employment at ETSU goes far beyond salary. The official workday is 7.5 hours, which includes a one-hour lunch/meal break. Regular benefited ETSU employees enjoy a full range of benefits, services, and programs including:

* Paid time off & leave
* 17 paid holidays
* Educational Assistance
* Health and life insurance
* Retirement
* Access to University facilities and services and much more

Check out the ETSU Human Resources Benefits page for additional information at: https://www.etsu.edu/human-resources/benefits/.

ETSU is committed to ensuring that our students, faculty, and staff are valued and work in an environment of openness and acceptance. ETSU is an Equal Opportunity/Affirmative Action employer.

Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.

Knowledge, Skills and Abilities

* Ability to communicate effectively and provide excellent customer service.
* Ability to demonstrate good analytical skills.
* Ability to perform well in a fast-paced environment with high work volume.
* Knowledge of the financial aid process from application to disbursement.
* Knowledge of Federal, State, and University regulations, policies, and procedures.
* Knowledge of Federal Education Rights and Privacy Act (FERPA) rules and regulations.

Required Qualifications

* High school diploma or GED plus
* Two (2) years of secretarial or clerical experience,

or

* An equivalent combination of education and experience. Experience in customer service.

Preferred Qualifications Salary 26,615

Posting Detail Information

Posting Number SS01571P Is this position subject to a criminal background check? Yes Is any part of the funding for this posting coming from a grant or outside funding source? No Open Date 04/23/2024 Close Date 05/06/2024 Open Until Filled No Special Instructions to Applicants
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