PATIENT SERVICES REP
4 weeks ago
Join our team as a full-time, Ortho Spine Patient Services Rep (PSR) in Tulsa, OK.
Fulfilling your purpose begins here:
People First, Always. Here's how we take care of our people:
* Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more
Your team is bigger than your department:
* Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.
* We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.
Responsibilities
* This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
* Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
* Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner. Answers telephone promptly in a customer friendly manner.
* Collects and verifies accurate patient information and enters into registration system. Receives payment for services and correctly completes charge slips for data entry.
* Committed to being a team player by performing all duties as required or assigned to provide quality patient care. The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.
Qualifications
Job Requirements
* High School Diploma or GED
* Basic computer knowledge
* Basic understanding of insurance, referrals and medical record
Preferred Job Requirements
* Previous customer service experience
* Previous medical office experience
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