CALL CENTER ASSOCIATE

2 weeks ago

Greenville NC USA, United States Focus Services Full time

You want it? We got it


Who is Focus?

Focus Services is a call center located in the heart of your home town. We utilize the latest technology and have a diverse and rewarding atmosphere. Focus employees receive daily recognition and are rewarded with sales bonuses, raffle prizes, cookouts, company parties, and other social/family events.


Why Focus?

Because we believe that where you work matters and will provide you with an enjoyable, challenging, and rewarding experience in every way. As Focus employees we believe that giving back matters and we are dedicated to providing assistance to our employees, their families, and the organizations and communities in which they live. Focus Services is dedicated to instilling in its employees a lifetime commitment to educate and inspire people everywhere.


Join our Team

Focus Services is seeking motivated, dependable individuals to join our team. Our employees enjoy working in an exciting environment that offers excellent advancement opportunities, competitive salary, and a comprehensive benefits package. Our employees are the most important part of our Focus Family and we are we are deeply invested in creating a culture of growth and progress for them.


Earning Potential

  • Bonus potential
  • Added incentives for performance, hours, etc.
  • Clearview point purchasing system

Responsibilities

  • Field inbound calls in a professional manner
  • Focus on Customer Retention
  • Respond to and resolve customer questions
  • Research possible solutions to customer issues
  • Sell / Up sell products on customer's account
  • Deescalate upset customers

Are you a good fit?

  • Proficient PC and keyboarding skills with ability to multi-task through different applications/screens
  • The ability to type 25 wpm
  • Good numerical and analytical skills
  • Skill to communicate effectively with customers
  • Ability to handle a high stress environment
  • Willingness to work in a fast pace work environment
  • Ability to be proactive

Insurance Benefits & Time Off

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • Reduced or Flexible Hours
  • Family Medical Leave

Financial Benefits

  • Excellent base wage
  • Daily / Weekly / Monthly Contests and Prizes
  • Scholarship Opportunities
  • Performance Bonus

Perks & Discounts

  • Employee Discounts
  • Company Social Events
  • On the Job & Continuation Training
  • Professional Development/Advancement Opportunities
  • Volunteer Assistance Program
  • Referral Programs
  • Employee lunches and snacks
  • Charity events
  • Casual dress code
  • Tiered promotional opportunities based on performance
  • Individual and Team recognition

Check us out at www.focusservices.com to apply and learn more about our company history, culture, and values



  • Call Center Associate

    2 weeks ago

    Greenville, United States Focus Services Full time

    You want it? We got it!!Who is Focus?Focus Services is a call center located in the heart of your home town. We utilize the latest technology and have a diverse and rewarding atmosphere. Focus employees receive daily recognition and are rewarded with sales bonuses, raffle prizes, cookouts, company parties, and other social/family events.Why Focus?Because we...

  • Registered Nurse

    1 week ago

    Greenville, NC, United States ECU Health Medical Center Full time

    ECU Health About ECU Health Medical Center ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides...

  • Surgical Tech Associate

    1 day ago

    Greenville, United States ECU Health Medical Center Full time

    ECU HealthAbout ECU Health Medical CenterECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides...

  • Surgical Tech Associate

    1 week ago

    Greenville, United States ECU Health Medical Center Full time

    ECU HealthAbout ECU Health Medical CenterECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides...

  • Registered Nurse

    1 week ago

    Greenville, NC, US ECU Health Medical Center Full time

    ECU HealthAbout ECU Health Medical CenterECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides...

  • Cardiac Sonographer, University Hospital

    1 week ago

    Greenville, NC, United States ECU Health Medical Center Full time

    ECU Health About ECU Health Medical Center ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and...

  • Cardiac Sonographer IV

    1 week ago

    Greenville, NC, United States ECU Health Medical Center Full time

    ECU Health About ECU Health Medical Center ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides...

  • PATIENT REPRESENTATIVE

    3 days ago

    Miami Beach, FL 33109, USA, United States Mount Sinai Medical Center of Miami Beach Full time

    Patient Representative - Call Center - Bilingual in Spanish requiredHybrid Opportunity to work from home after successful completion of training and passing probation!As Mount Sinai grows, so does our legacy in high-quality health care.Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an...

  • PATIENT REPRESENTATIVE

    6 days ago

    Miami Beach, FL 33109, USA, United States Mount Sinai Medical Center of Miami Beach Full time

    Patient Representative - Call Center - Bilingual in Spanish requiredHybrid Opportunity to work from home after successful completion of training and passing probation!As Mount Sinai grows, so does our legacy in high-quality health care.Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an...

  • HEALTHCARE CALL CENTER REPRESENTATIVE

    6 days ago

    Oklahoma City, OK 73116, USA, United States A-Line Staffing Solutions Full time

    Healthcare Call Center Representative Pay: $22.99 an hr | Bi-weekly Job Type: Must Live in Oklahoma for job to be Remote. Shift Options: Between 8 am - 5 pm M-F Healthcare Call Center Representative Overview: Answers questions and resolves issues bas Healthcare, Call Center, Representative, Health, Customer Service, Staffing

  • Registered Nurse

    1 week ago

    Greenville, United States ECU Health Medical Center Full time

    ECU HealthAbout ECU Health Medical CenterECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides...

  • Registered Nurse

    1 week ago

    Greenville, United States ECU Health Medical Center Full time

    ECU HealthAbout ECU Health Medical CenterECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides...

  • Registered Nurse

    1 week ago

    Greenville, United States ECU Health Medical Center Full time

    ECU HealthAbout ECU Health Medical CenterECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides...

  • PATIENT SERVICE CENTER REPRESENTATIVE

    6 days ago

    Durham, NC 27713, USA, United States Central Dermatology Center Full time

    Central Dermatology Center is looking for an enthusiastic, courteous, and professional individual to join our Patient Service Center. The ideal candidate will be able to provide superior customer service over the phone in a fast-paced environment while maintaining a positive and pleasant demeanor. Minimum of one year of experience in a customer service...

  • PATIENT SCHEDULING REPRESENTATIVE

    6 days ago

    Raleigh, NC 27611, USA, United States WakeMed Full time

    About WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.EOEPosition Information:The Patient Scheduling...

  • PATIENT ACCESS REPRESENTATIVE

    2 weeks ago

    Austin, TX 78719, USA, United States Ascension Health Full time

    Details* Department: Call Center* Schedule: Monday - Friday 10:00a-6:30p and 8:00a-4:00p every other weekend* Facility: Good Health Solutions* Location: Austin, Texas 78744BenefitsPaid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term disabilityEmployee assistance programs...

  • PATIENT ACCESS REPRESENTATIVE

    6 days ago

    Austin, TX 78719, USA, United States Ascension Health Full time

    Details* Department: Call Center* Schedule: Monday - Friday 11:00a - 7:30p w/ 3:00p-11:00p weekday shifts* Facility: Good Health Solutions* Location: Austin, Texas 78744BenefitsPaid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term disabilityEmployee assistance programs...

  • PATIENT SERVICE CENTER

    6 days ago

    Southport, NC 28461, USA, United States Dosher Memorial Hospital Full time

    Job Posting Patient Service Center - Patient Access Associate - Patient Service Center PRN (as needed) Position: The patient access associate is responsible for registering patients by obtaining individual identifying and demographic data for the patients permanent medical record. This position requires that patients are registered / admitted in an...

  • Registered nurse

    1 week ago

    Greenville, NC, United States ECU Health Medical Center Full time

    ECU Health About ECU Health Medical Center ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and...

  • PATIENT ACCESS REPRESENTATIVE

    6 days ago

    Austin, TX 78703, USA, United States Ascension Health Full time

    **Details**+ **Department:** Call Center+ **Schedule:** Monday - Friday 10:00a-6:30p and 8:00a-4:00p every other weekend+ **Facility:** Good Health Solutions+ **Location:** Austin, Texas 78744**Benefits**Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term...