PATIENT REGISTRATION CLERK
2 weeks ago
Our Patient Registration Clerk assists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections. Performs the timely completion, preparation, and deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. Maintains knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, Commercial Payers, and departmental / system policies and procedures. Work may be performed in a patient care area. Serves as a liaison between ancillary departments and other Patient Access Services areas.
Qualifications
Education:
High School diploma or equivalent required.
Experience:
One (1) years of business office experience, preferably in the areas of Patient Access, billing, collections, insurance principles/practices, or accounts receivable. Completion of 12 (twelve) hours of coursework in a business or healthcare related field of study may be considered in lieu of business office experience. Previous experience in Patient Access is highly desirable.
Other Knowledge/Skills/Abilities:
Knowledge of all tasks performed in the various Patient Access Service areas is necessary to provide optimum internal and external customer satisfaction and provide the opportunity for accurate reimbursement. Demonstrates superior patient relations and interpersonal skills; demonstrates an appropriate level of mental and emotional tolerance and even temperament when dealing with staff, patients and general public, using tact, sensitivity and sound judgment; promotes a positive work environment and contributes to the overall team efforts of the department and organization.Working knowledge of computers is required, with the ability to enter and retrieve data, and electronically notate registration software, and other required applications/systems.Must demonstrate detail orientation, critical thinking, and problem solving ability.Must demonstrate excellent oral and written communication and customer service skills, with ability to maintain a calm and professional demeanor in high stress situations.Demonstrated ability to remain flexible, and consistently exercise sound judgment and initiative in very stressful situations.Ability to effectively manage competing priorities and work independently in a rapidly changing environment.Must demonstrate ability to educate, persuade, and negotiate effectively with patients and families.Knowledge of medical terminology, medical procedural (CPT) and diagnosis (ICD-9 CM) coding, and hospital billing claims preferred, but not required.
Responsibilities
* Plays a vital role in representing JMH in a positive, compassionate manner with professional communication, mannerism, and appearance
* Assist patients/visitors throughout the enterprise, providing telephone support, one-on-one assistance and way finding.
* Maintains cooperative and productive working relationships with all co-workers, physicians, management, and external customers to coordinate for optimum patient flow and throughput.
* Actively supports patient/family centered care by actions and attitude that demonstrates service excellence.
* Identifies customer service concerns and resolves and/or initiates service recovery.
* Accountable for Admissions and/or Registrations (Outpatient/ED/Pre), to ensure accurate demographic/financial data is properly obtained, entered, and documented into required system(s), which includes Bedside registrations, Pre-Registration, Point of Service Registrations, Bed Assignments and Facility to Facility Transfers, Initiates the Patient Revenue Cycle by proper identification, verification and entry of insurance and authorization information.
* Notifies and explains financial obligation to the patient/guarantor in a compassionate manner.
* Provides resources for financial assistance.
* Stays abreast of insurance and billing codes updates.
* Verifies Medicare Medical Necessity and issues ABNs for none covered services.
* Issues and explains insurance waivers, as necessary.
* Ensures outpatient physician orders are scanned and attached to the patient visit and tests are ordered via the order entry system accurately.
* Performs other related work as required or requested.
-
PATIENT REGISTRATION CLERK
7 days ago
Jacksonville, IL 62650, USA, United States Taylorville Memorial Hospital Full timeOverviewAssists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections. Performs the timely completion, preparation, and deployment of legal,...
-
PATIENT REGISTRATION CLERK
7 days ago
Jacksonville, IL 62650, USA, United States Taylorville Memorial Hospital Full timeOverviewAssists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections. Performs the timely completion, preparation, and deployment of legal,...
-
Patient Registration Clerk
4 days ago
Jacksonville, United States Memorial Health University Medical Center Full timeOverview: Assists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections. Performs the timely completion, preparation, and deployment of legal,...
-
Patient Registration Clerk
3 weeks ago
Jacksonville, Illinois, United States Memorial Health Full timeOverview: Assists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections. Performs the timely completion, preparation, and deployment of legal,...
-
PATIENT REGISTRATION CLERK
7 days ago
Grants, NM 87020, USA, United States Cibola General Hospital Full timeWe're looking for a PRN Patient Access Clerk to become a part of our team!Our Patient Access Clerks are the face of Cibola General and often the first person our patients interact with. We're looking for a friendly, customer service-oriented individual who has a high attention to detail and enjoys working with people.Patient Access Clerks perform the...
-
PATIENT REGISTRATION CLERK
7 days ago
Brawley, CA 92227, USA, United States PMHD Full timeThe Registration Clerk will process the information required for admittance, dismissal and insurance billing. This will include communicating well with members of the public and accurately record data. Review insurance verification/authorization; prepare necessary consent forms, other information pertinent to registration. This position also includes...
-
PATIENT REGISTRATION
6 days ago
Springfield, OR 97477, USA, United States McKenzie-Willamette Medical Center Full timeHourly Base Rate:$17.59 - $27.52Shift: Sunday-WednesdayHours Per Week: 40Date Posted: 4/26/2024Job Summary: Under immediate supervision of the Lead patient Access Clerk performs a variety of registration, admission, public relations, financial and medical service functions. Performs interviews for the purpose of initiating accounts. Evaluates information to...
-
PATIENT REGISTRATION
7 days ago
Springfield, OR 97477, USA, United States McKenzie-Willamette Medical Center Full timeHourly Base Rate:$17.59 - $27.52Shift: Days- Days Sunday-WednesdayHours Per Week: 40Date Posted: 4/8/2024Job Summary: Under immediate supervision of the Lead patient Access Clerk performs a variety of registration, admission, public relations, financial and medical service functions. Performs interviews for the purpose of initiating accounts. Evaluates...
-
PATIENT REGISTRATION
7 days ago
Springfield, OR 97477, USA, United States McKenzie-Willamette Medical Center Full timeHourly Base Rate:$17.59 - $27.52Shift: Days- Days Sunday-WednesdayHours Per Week: 40Date Posted: 4/26/2024Job Summary: Under immediate supervision of the Lead patient Access Clerk performs a variety of registration, admission, public relations, financial and medical service functions. Performs interviews for the purpose of initiating accounts. Evaluates...
-
PATIENT REGISTRATION CLERK
2 weeks ago
, IL, United States Taylorville Memorial Hospital Full timeOverviewAssists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections. Performs the timely completion, preparation, and deployment of legal,...
-
PATIENT REGISTRATION
6 days ago
Springfield, OR 97477, USA, United States McKenzie-Willamette Medical Center Full timeHourly Base Rate:$17.59 - $27.52 + 10% resource differentialShift: PRNHours Per Week: VariableDate Posted: 4/8/2024Job Summary: Under immediate supervision of the Lead patient Access Clerk performs a variety of registration, admission, public relations, financial and medical service functions. Performs interviews for the purpose of initiating accounts....
-
PATIENT REGISTRATION
7 days ago
Springfield, OR 97477, USA, United States McKenzie-Willamette Medical Center Full timeHourly Base Rate:$17.59 - $27.52 + 10% resource differentialShift: PRNHours Per Week: VariableDate Posted: 2/9/2024Job Summary: Under immediate supervision of the Lead patient Access Clerk performs a variety of registration, admission, public relations, financial and medical service functions. Performs interviews for the purpose of initiating accounts....
-
PATIENT REGISTRATION
7 days ago
Springfield, OR 97477, USA, United States McKenzie-Willamette Medical Center Full timeHourly Base Rate:$17.59 - $27.52 + 10% resource differentialShift: PRNHours Per Week: VariableDate Posted: 4/26/2024Job Summary: Under immediate supervision of the Lead patient Access Clerk performs a variety of registration, admission, public relations, financial and medical service functions. Performs interviews for the purpose of initiating accounts....
-
PATIENT REGISTRATION
7 days ago
Springfield, OR 97477, USA, United States McKenzie-Willamette Medical Center Full timeHourly Base Rate:$17.59 - $27.52 + 10% resource differentialShift: PRNHours Per Week: VariableDate Posted: 2/7/2024Job Summary: Under immediate supervision of the Lead patient Access Clerk performs a variety of registration, admission, public relations, financial and medical service functions. Performs interviews for the purpose of initiating accounts....
-
PATIENT REGISTRATION CLERK
2 weeks ago
Danville, KY 40423, USA, United States Ephraim McDowell Regional Medical Center Full time+ Job Summary+ Under general direction of the Patient Registration Supervisor, performs registration process for all patients. Exhibits the F.I.R.S.T. values (Friendliness, Innovation, Respect, Service, and Trust).+ Working Conditions, Hazards and Physical Effort+ Small work station area with above average levels of noise. Must be able to multi-task and work...
-
Patient Registration Clerk- Summer Employment
3 weeks ago
Jacksonville, Illinois, United States Memorial Health Full timeOverview: Assists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections. Performs the timely completion, preparation, and deployment of legal,...
-
PATIENT REGISTRATION CLERK
7 days ago
Hannibal, MO 63401, USA, United States Hannibal Regional Hospital Full timeSchedule and register all patients for planned hospital services.#Obtain pre-certification and verification of benefits on all scheduled patient services. -######### High School Diploma or GED required -######### One year healthcare registration preferred -######### Experience in certification/verification of insurance preferred -######### Strong...
-
PATIENT ACCESS SPECIALIST-REGISTRATION
7 days ago
Crosby, MN 56441, USA, United States Cuyuna Regional Medical Center Full timeThis position is an internal posting for current CRMC employees to apply#beginning at 8:00 am on 5/2#until 4:00 pm on 5/8 Hours are M-F 730-4. # POSITION SUMMARY Admitting Clerks have initial customer contact which provides an exchange of needed information. The information gathered serves various departments. High quality customer service and overall...
-
PATIENT ACCESS SPECIALIST-REGISTRATION
7 days ago
Crosby, MN 56441, USA, United States Cuyuna Regional Medical Center Full timeWeek One: Wed 3-11, Thurs 3-11, Fri 11pm-7am, Sat 11pm-7am Week Two: Mon 3-11, Wed 3-11, Thurs 11pm-7am, Fri 11pm-7am # POSITION SUMMARY Admitting Clerks have initial customer contact which provides an exchange of needed information. The information gathered serves various departments. High quality customer service and overall efficiency will result in...
-
PATIENT ACCESS SPECIALIST-REGISTRATION
6 days ago
Crosby, MN 56441, USA, United States Cuyuna Regional Medical Center Full timeHours are M-F 730-4. # POSITION SUMMARY Admitting Clerks have initial customer contact which provides an exchange of needed information. The information gathered serves various departments. High quality customer service and overall efficiency will result in customer satisfaction and will help Cuyuna Regional Medical Center achieve its goals. POSITION...
