Program Manager

4 weeks ago

Memphis TN United States St. Jude Children's Research Hospital Full time
Better at Work. Better at Life.
When you work at St. Jude, you’ll join a highly-collaborative work culture that inspires you every day to be your best. With opportunities for learning and growth, you can shape a career path that is right for you while also enjoying all the benefits and stability of working for a world-class institution. This includes work-life balance with generous paid time-off and on-campus conveniences that make life a little easier. Join us and you’ll quickly see why St. Jude is consistently ranked by our employees on Glassdoor as a “Best Place to Work.”

This program is devoted to clinical effectiveness, efficiency, and analytics through the creation and maintenance of comprehensive clinical pathways. This position will facilitate multidisciplinary teams to develop clinical pathways, standardize the work product across teams, and ensure appropriate integration. Also collaborate with clinical analytic colleagues and clinical decision support teams to to evaluate, define, and establish goals for pathway utilization and effectiveness.

Job Description
  • Support the clinical pathway program in the implementation, coordination, and monitoring of clinical pathway development, program priorities and barriers, and maintenance of a pathway database for internal and external use. Regularly monitor pathway teams progress and facilitate resolution of barriers to progress in a standardized fashion across all pathway teams. Provide routine reporting on program progress to appropriate leaders and oversight bodies. Track program priorities and work with leadership within Office of Quality and Patient Safety to assign resources to facilitate the approved timelines and directives of the Clinical Pathway Steering Committee. Facilitate the creation and maintenance of an internet site that can be made available to external customers.
  • Organize and coordinate regular reviews of pathways to ensure new empirical evidence is integrated and dispersed across clinical care. Establish ongoing monitoring strategies and processes with each pathway team to ensure all pathways and empirical evidence are reviewed at regular intervals, references are maintained, and pathway owners and sponsors are up-to-date. Ensure new empirical evidence is documented and made available to pathway database users. Establish on-going performance and utilization expectations, and routinely investigate utilization data to identify opportunities for improved adoption.
  • Facilitate the work of multidisciplinary teams in the development of comprehensive clinical pathways: not limited to initial discovery discussions with project SMEs, charter development and scoping decisions, proposal and prioritization, team kick-off meetings, and subsequent working sessions. Attends pathway team meetings and ensures that pathway projects are following a standard template for development and outcome. Ensure institutional procedures are followed by pathway teams. Ensures pathway progress and documentation is maintained and standardized across pathway development teams. Responsible for monitoring and updating timelines for pathway completion and communicating appropriately to project management, operational, and technical resources.
  • Collaborates with Information Services Department and Clinical Analytic colleagues to identify and adopt new clinical decision support tools to improve clinical effectiveness monitoring and adoption. Collaborates with staff to identify opportunities for data automation, further increasing efficiency in reporting. Work with clinical analytic colleagues to evaluate, define, and establish goals for pathway utilization and effectiveness, and routinely monitor for all pathways at appropriate intervals.

Minimum Education and/or Training:

  • Bachelor’s degree in a related field.
  • Masters, PhD, or other advanced degree preferred.

Minimum Experience:

  • Five (5) years’ experience in hospital-based quality/safety activities or any combination of directly related education and experience required.
  • Two (2) years project leadership and management experience required.
  • RN experience or clinical background preferred
  • EPIC and Agile MD experience preferred

.

Compensation

In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $78,000 - $139,360 per year for the role of Program Manager - Clinical Pathways.

Explore our exceptional benefits

Diversity, Equity and Inclusion

St. Jude Children’s Research Hospital has a diverse, global patient population and workforce, built on the principles of diversity, equity and inclusion. Our founder Danny Thomas envisioned a hospital that would treat children of the world—regardless of race, religion or a family’s ability to pay. Learn more about our history and commitment.

Today, we continue the mission to advance cures and means of prevention for pediatric catastrophic diseases through research and treatment. As we accelerate this progress globally, we believe our legacy of diversity, equity and inclusion is foundational to success. With the commitment of leaders at all levels of the organization, we strive to ensure the St. Jude culture, leadership approaches and talent processes are equitable and culturally responsive. View our Diversity, Equity and Inclusion Report to learn about the hospital’s roots in diversity, equity and inclusion, where we are today and our aspirations for an even better future.

St. Jude is an Equal Opportunity Employer

No Search Firms

St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.

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