PATIENT SERVICES REPRESENTATIVE-VETERINARY TEACHING HOSPITAL

3 weeks ago

Pullman WA USA, United States Washington State University Full time
Available Title(s):
284E-YN_CS_NPS - Patient Services Representative

Business Title:
Patient Services Representative-Veterinary Teaching Hospital

Employee Type:
Classified

Time Type:
Full time

Position Term:
12 Month

Position Details:

Summary of Duties:

The Patient Services Representative is responsible for providing support services for the Patient Services unit of the Veterinary Teaching Hospital. The duties of this position includes, but is not limited to: providing support services in patient care areas such as Small, Ag, and Large Animal reception, and switchboard.

Required Qualifications:
  • High school graduation or equivalent AND two years of general office experience or one year of office or customer service experience in a healthcare setting; OR equivalent education/experience.
  • One year of cash handling experience required.

Preferred Qualifications:
  • Experience working in a medical setting.
  • Experience answering a multi-line phone system.
  • Experience working reception in a medical or veterinary setting.

Additional Information:

Area/College:

College of Veterinary Medicine

Department Name:

Veterinary Teaching Hospital

City, State, Zip:

Pullman, WA 99164

Department Link:

https://vetmed.wsu.edu/

Monthly Salary:

$3,220.00 to $4,282.00 | Range 38 (Steps A-M) | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.

WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.

For a more detailed summary of benefits offered by WSU for classified staff visit: https://hrs.wsu.edu/wp-content/uploads/2023/01/2023-Benefit-Overview-for-Civil-Service.pdf .

Find total compensation here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/.

Overtime Eligibility:

Overtime eligible

FTE: 100%

This is a Permanent position.

Posting Close Date:

Applicants must submit their completed application by Monday, May 20, 2024 at 11:59 p.m.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

Applicants must upload all required documents listed below to their online application. Application materials should clearly communicate how the applicant meets all required qualifications.
  • External candidates, please upload all documents in the Resume/CV section of your application. Internal candidates, please upload all documents in the Resume/Cover Letter section of your application.
  • All documents must be attached before submitting the application. The application cannot be edited once submitted.
  • Documents may be submitted in one file or separate files.
  • Applicants are encouraged to upload as a PDF if possible.
  • Applicants will be requested to provide contact information for professional references within the online application.

Required Documents:
  • Resume
  • Cover Letter

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

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