Medical Receptionist

2 weeks ago


Healdsburg CA United States Alliance Medical Center Inc. Full time

Description: *Reputable Community Healthcare Clinic seeks Full Time Bilingual Medical Receptionist* *_Join an organization which is respected and well loved by the Community we serve_* *What you will do at AMC:*The Bilingual Receptionist acts as first point of contact by serving AMC’s mission in a culturally competent manner. Provides the highest level customer service care to the Clinic’s diverse communities. * Check in patients, process payments from patients for co-pays and uninsured sliding fee transactions, including counting money, reconciling receipts, and balancing the cash drawer; * Confirms patient I.D., verifies patient insurance eligibility, acquires patient financial status, collects copays as appropriate, and/or collect fees from patients; * Verifies eligible county, state, and federal programs and assists with enrollment and in eligible programs including sliding fee program; * Discusses overdue payments with patients, creates billing notes for outstanding fees and routes messages to billing department as necessary; * Reconcile monies with batch detail and report and ensures safe keeping of all cash, checks, and credit card transactions received; * Conducts confirmation calls to patients the day before their appointment as a reminder; * System knowledge (EPIC); creating new patient charts, and updating EMR as needed; * Schedules appointments according to policies and procedures, appointment matrix, proper visit types, and other current guidelines; * Acts as a patient navigation resource on various health center programs and community resources; * Other duties as assigned. Requirements:*The Receptionist at Alliance Medical Center has the following qualifications and skills:* * High school diploma or general education degree (GED), required; * Ability to multi-task and effectively present information, respond to questions and requests from patients, co- workers, and others as necessary, required; * Bilingual Spanish, required; * Basic computer skills including typing, internet and web application, MS Office (Word, Excel and Outlook), required; * Good technical abilities using web based applications, required; * Is detail-oriented in collecting, tracking, and monitoring information, required; * Must have 1-2+ years’ work experience in an Inpatient/Outpatient medical/dental/behavioral health setting in a Call Center or Receptionist position, required; * EMR knowledge required, EPIC EMR preferred; * FQHC work experience, required. * Work Schedule:* This position is expected to work onsite and is not remote. Job Type: Full-time Pay: From $21.00 per hour Schedule: * 8 hour shift Ability to commute/relocate: * Healdsburg, CA 95448: Reliably commute or planning to relocate before starting work (Required) Experience: * Customer service: 1 year (Preferred) * Medical terminology: 1 year (Preferred) * Computer skills: 1 year (Preferred) Work Location: In person



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    Description: *Reputable Community Healthcare Clinic seeks Full Time Bilingual Medical Receptionist**_Join an organization which is respected and well loved by the Community we serve!_**What you will do at AMC:*The Bilingual Receptionist acts as first point of contact by serving AMC’s mission in a culturally competent manner. Provides the highest level...


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    Description: *Reputable Community Healthcare Clinic seeks Full Time Bilingual Medical Receptionist**_Join an organization which is respected and well loved by the Community we serve!_**What you will do at AMC:*The Bilingual Receptionist acts as first point of contact by serving AMC’s mission in a culturally competent manner. Provides the highest level...

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