COMMUNITY HEALTH WORKER-ENHANCED CARE MANAGEMENT PROGRAM

2 weeks ago

CA United States Neighborhood Healthcare Full time
Community health is about more than just vaccines and checkups. It's about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We're with you every step of the way, with the care you need for each of life's chapters. At Neighborhood, we are Better Together.

As a private, non-profit 501(C) (3) community health organization, we serve over 414,995 medical, dental, and behavioral health visits from more than 87,099 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.

We have been doing this since 1969 and it is our employees that make this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If that sounds like an organization you want to be a part of, we would love to have you.

The Community Health Worker (CHW) is responsible for working effectively with Enhanced Care Management (ECM) members to improve their whole health through outreach and engagement activities, which are primarily field based. This position works collaboratively as part of the Enhanced Care Management team, members and families, and other professionals and works with the designated primary care provider (PCP) care team.

Roles & Responsibilities

* Assists members in navigating the healthcare system by finding and following up by phone and in-person with eligible ECM members
* Helps members participate in their medical and/or behavioral healthcare by overcoming barriers to care
* Documents and shares member barriers with ECM team and PCP to improve care and outcomes
* Utilizes evidence-based approaches when engaging with patients to increase their sense of control over their health, such as motivational interviewing to promote collaboration between patients and their medical/behavioral care team
* Communicates and delivers easy to read information about health and wellness to the community and provides information on Home Health Plan (HHP) member benefits and services
* Advocates on behalf of ECM members in the home, community, and provider organizations
* Builds and maintains a positive working relationship with providers, including interactions within provider offices, phone, email, fax, and other approved communication methods
* Assists the ECM team and providers to understand the culture, norms, beliefs, and preferences about patients and their communities by representing the community's voice
* Helps create messages and materials that fit community culture and delivers messages to fit the culture of members
* Works collaboratively within the ECM team to discuss responsibilities, task sharing, conflict resolution, and member case reviews
* Collaborates on member care issues with other ECM team members
* Participates in weekly case reviews and consults with the member's PCP before taking any clinical action
* Ensures documentation is accurate, helpful, and compliant with regulatory requirements and accreditation standards
* Participates in required staff meetings or other activities

Qualifications

Education/Experience

* High school/GED required
* Two years' healthcare, behavioral health, or social services industry experience required
* Experience working in outreach and customer service within the medical office and behavioral health environments with individuals who struggle with substance use disorder and mental health issues preferred
* Valid CA Driver's License and proof of auto insurance required
* Bilingual (English/Spanish) preferred

ADDITIONAL QUALIFICATIONS (Knowledge, Skills and Abilities)

* Ability to sufficiently engage members in a variety of settings (phone, in person/homes and/or care settings, such as hospitals)
* Knowledgeable about the community the, especially non-professional resources and their reputation in the community
* Ability to develop relationships with community members and leaders, including faith-based community
* Skillful in decision-making and judgement, including knowing when to consult with the team, supervisors, and experts
* Understanding of and sensitivity to mental health conditions and addictive disorders
* Excellent verbal and written communication skills, including superior composition, typing and proofreading skills
* Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
* Ability to successfully manage multiple tasks simultaneously
* Excellent planning and organizational ability
* Excellent teamwork and relationship building skills
* Ability to work as part of a team as well as independently
* Ability to work with highly confidential information in a professional and ethical manner

Pay Range: $22.51 - $27.51 per hour, depending on experience.

  • SENIOR COMMUNITY HEALTH WORKER

    3 weeks ago

    Anaheim, CA 92808, USA, United States Providence Health & Services Full time

    The Senior Community Health Worker is responsible for helping community residents and Providence Medical Foundation patients and their families to navigate and access community services, other resources, and adopt healthy behaviors. The Sr. Community Health Worker will support in the following areas:a) Health Education: Assist with recruitment and...

  • Community Health Worker

    7 days ago

    Rancho Cucamonga, CA, United States Inland Empire Health Plan Full time

    What you can expect!Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!Under the direct supervision of the Enhanced Care Management Department Leadership, the Community Health Worker - ECM (CHW-ECM) will be responsible for...

  • Community Health Worker-Contract

    1 day ago

    San Bernardino, CA, United States San Bernardino County (CA) Full time

    Arrowhead Regional Medical Center (ARMC) is recruiting for Contract Community Health Workerswho will build supportive working relationships with Enhanced Care Management (ECM) patients to fully understand patients' needs. This dynamic career opportunity offers a unique way to provide patient care and collaborate with physicians and other healthcare...

  • COMMUNITY HEALTH WORKER

    6 days ago

    Sioux City, IA, United States Siouxland Community Health Center Full time

    Siouxland Community Health Center has an opening for: Community Health Worker 1 - Full-time Schedule would be: Monday 8am-5pm, Tuesday OFF, Wednesday 8am-8pm, Thursday 8am-5pm, & Friday 8am-5pmSuccessful candidate must have solid experience & advanced knowledge of: High School diploma or GED. Advanced computer and data entry skills Valid driver's license...

  • Community Health Worker

    7 days ago

    Rancho Cucamonga, CA, United States Inland Empire Health Plan Full time

    Under the direct supervision of the Enhanced Care Management Department Leadership, the Community Health Worker - ECM (CHW-ECM) will be responsible for supporting Members in improving their whole health, through outreach and engagement activities, which are primarily field based. The CHW - ECM works closely and collaboratively with the Enhanced Care...

  • HRSA - COMMUNITY HEALTH WORKER - TRAINING PROGRAM

    2 weeks ago

    , OR, United States OCHIN Full time

    ****Qualified Candidates will live within 30-45-minute from the Service Site in Hermiston, Oregon*** Next Cohort Begins: 6/18/2024. Training Program DescriptionThroughout this program, you will learn the essential concepts and skills needed to function as a Community Health Worker (CHW) to become a vital bridge between healthcare, social services, and the...

  • HRSA - COMMUNITY HEALTH WORKER - TRAINING PROGRAM

    2 weeks ago

    , OR, United States OCHIN Full time

    ****Qualified Candidates will live within 30-45-minute from the Service Site in Portland, Oregon*** Next Cohort Begins: 6/18/2024. Training Program DescriptionThroughout this program, you will learn the essential concepts and skills needed to function as a Community Health Worker (CHW) to become a vital bridge between healthcare, social services, and the...

  • Senior Community Health Worker

    2 days ago

    Newark, NJ, United States University Hospital Full time

    The primary purpose of the Senior Community Health Worker will play a pivotal role in coordinating and overseeing Community Health initiatives to promote the overall health and well-being of our University Hospital patients. This position requires a strong commitment to community engagement, program coordination, and collaboration with various stakeholders....

  • Community Health Worker

    7 days ago

    Rancho Cucamonga, CA, United States Inland Empire Health Plan Full time

    What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Under the direct supervision of the Enhanced Care Management Department Leadership, the Community Health Worker - ECM (CHW-ECM) will be responsible for...

  • HRSA - COMMUNITY HEALTH WORKER - TRAINING PROGRAM

    2 days ago

    Baker City, OR, United States OCHIN Full time

    ****Qualified Candidates will live within 30-45-minute from the Service Site in Baker City, Oregon*** Next Cohort Begins: 6/18/2024. Training Program DescriptionThroughout this program, you will learn the essential concepts and skills needed to function as a Community Health Worker (CHW) to become a vital bridge between healthcare, social services, and the...

  • LEAD COMMUNITY HEALTH WORKER

    2 weeks ago

    , WA, United States Providence Health & Services Full time

    Lead Community Health Worker - 3020 POPULATION HEALTH - HEALTH EQUITY WA SMMC WALLA WALLA at St Mary Medical Center - Walla WallaThe Community Health worker Lead reports to the Manager of Population Health SEWA and promotes comprehensive health and well-being within the community they reside in. Community health workers or CHWs are an integral member of...

  • COMMUNITY OUTREACH WORKER I

    3 weeks ago

    Camden, NJ, United States Cooper University Health Care Full time

    About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing...

  • Community Health Worker

    5 days ago

    Charleston, SC, United States Conviva Full time

    *Job Functions ** Develop a wholistic view of patient needs related to Social Determinants of Health* Identify existing barriers to engagement with necessary resources and supports* Provide education around maintenance of chronic health conditions, as well as available options for behavioral care and social support* Serve as liaison between the patient and...

  • RN-EMPLOYEE HEALTH NURSE

    3 weeks ago

    , CA, United States Kaweah Health Care District Full time

    Kaweah Health is a publicly owned, community healthcare organization that provides comprehensive health services to the greater Visalia area in central California. With more than 5,000 employees, Kaweah Health provides state-of-the-art medicine and high-quality preventive services in our acute care hospital, specialized health centers and clinics. Our...

  • Remote Community Health Worker

    2 days ago

    Pahoa, HI, United States Hui Malama Ola Na ‘Oiwi Full time

    Thank you for your interest in the Remote Community Health Worker - Puna position at Hui Mālama Ola Nā ʻŌiwi. We are enthusiastic about this opportunity and are actively seeking a candidate who shares our dedication to fostering a supportive work environment and advancing organizational objectives.To apply for this position, kindly submit your resume and...

  • Community Health Worker

    5 days ago

    Myrtle Beach, SC, United States Conviva Full time

    *Job Functions ** Develop a wholistic view of patient needs related to Social Determinants of Health* Identify existing barriers to engagement with necessary resources and supports* Provide education around maintenance of chronic health conditions, as well as available options for behavioral care and social support* Serve as liaison between the patient and...

  • COMMUNITY HEALTH WORKER I

    1 week ago

    San Francisco, CA 94124, USA, United States Marin City Health and Wellness Center Full time

    POSITION SUMMARY The Community Health Worker I (CHWI) is a trusted member of and/ or a person who has an unusually close understanding of the community served in the delivery of health-related services through either working directly with providers or their partner organizations. This trusting relationship with the community enables CHWI's to serve as a...

  • COMMUNITY HEALTH ASSISTANT

    1 month ago

    Camden, NJ, United States Cooper University Health Care Full time

    About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing...

  • Community Outreach Worker

    4 days ago

    Modesto, CA, United States Backstretch Consulting Full time

    We're pioneering a transformation in the American healthcare system through proactive community engagement at the grassroots level. Our goal is to forge social connections, enhance clinical outcomes, and lower healthcare expenses for our patients. To learn more about our innovative solutions and how we're simplifying healthcare, visit our website at *As...

  • RN-Employee Health Nurse

    2 days ago

    Visalia, CA, United States Kaweah Health Care District Full time

    Kaweah Health is a publicly owned, community healthcare organization that provides comprehensive health services to the greater Visalia area in central California. With more than 5,000 employees, Kaweah Health provides state-of-the-art medicine and high-quality preventive services in our acute care hospital, specialized health centers and clinics. Our...