PATIENT NAVIGATOR

4 weeks ago


New York NY USA, United States Apicha Community Health Center Full time
Apicha Community Health Center's mission is to provide affordable healthcare for underserved and vulnerable people living in the New York City boroughs and on the lower east side of Manhattan. The phrase we care embodies everything that Apicha does. Whether it's our approach to otherized people, the LGBTQ+ community, individuals living with HIV/AIDs, or anyone else who walks through our doors, we show all of our patients the same amount of dignity and respect.

We care is what we live and breathe; it's an essential part of who we are as a health center. Our rapidly growing medical facilities are seeking to fill multiple positions with hard-working, professionally minded, and socially conscious individuals who believe in our core values and are passionate about helping others.

Position Summary:

We're looking for a committed, professional full-time Patient Navigator for our Manhattan location. The ideal candidate is someone who is personable, works well with a diverse population, able to communicate effectively well with medical providers and support staff and has good attention to detail.

Job Responsibilities:

+ Provide direct services to person who living with HIV/AIDS under supervision of Care Coordinator.

+ Carries out tasks that are needed to execute the medical and support service plans, including the following: accompanies patients to appointments when required, provides coaching to patients, delivers monthly or weekly health education encounters, performs entitlements reassessment, coordinates logistics for plan adherence reminders, transportation and childcare arrangement.

+ Responsible for field-based following tasks: observes and records patient self-administration of ARVs., assess for and reports any ARV related side-effects, and delivered in the home, CBO, work or any other location that is convenient for PLWHA.

+ Maintain client-related records and other required documentation according to the protocols and standards of APICHA's Client Services Department.

+ Working as a part of the unit at the quality assurance and continue quality improvement (CQI) tasks.

+ Represent the agency at various venues to promote agency services.

+ Other activities as assigned.

Qualifications:

+ High school diploma/GED with 2 years of working experience required. Some college education with 1 year of working experience preferred.

+ Strong socio-cultural identification with the target population or experience in working with target population required.

+ Fluency in one or more Asian language preferred.

+ Excellent written and verbal communication skills in English required.

+ Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season) and testing for tuberculosis is required. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA.

At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 11 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

We are an equal opportunity employer that does not discriminate on the basis of age, race, creed, religion, national origin, gender, disability, marital status, citizenship status, or sexual orientation.
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