PATIENT ACCESS REPRESENTATIVE, PER DIEM; DAY SHIFT, MON
4 weeks ago
Location: Patient Access Services
Schedule: Per-Diem - Weekdays
POSITION SUMMARY:
Ensures that the surgical and procedural patient registration and billing information is complete and accurate. Provides support as needed to all clinical staff. Must be able to function in central treatment area environment. Performs full registration and obtains, verifies and records personal, demographic, financial and visit-specific clinical information. Prioritizes and multi-tasks in a steady-paced clinical environment.
JOB REQUIREMENTS
EDUCATION:
* High School Diploma/GED
EXPERIENCE:
* 0-2 year of registration related experience OR a minimum of three years customer service experience
KNOWLEDGE AND SKILLS:
* Sound judgment and critical thinking
* Ability to prioritize and handle multiple tasks in a very busy environment
* Strong organization and follow-through skills
* Basic computer literacy required
* Accuracy and attention to detail
* Ability to work independently and as a part of a team
* Strong customer service and interpersonal skills
* Strong communication skills
* Must be flexible and able to function within a team
* Ability to maintain composure in stressful circumstances
* Basic computer skills and/or facility to learn computer skills required for MS Outlook, Epic
ESSENTIAL RESPONSIBILITIES / DUTIES:
* Delivers outstanding customer service to both internal and external customers.
* Ensures the integrity of the data in the hospital's information system with respect to patient demographic, insurance and admission information.
* Verifies patient insurance using various methods.
* Applies knowledge of payer requirements and guidelines to ensure effective reimbursement.
* Assists in ensuring adequate departmental coverage when needed. This includes covering in the Admitting or Emergency Department at the direction of the Patient Access Team Coordinator.
* Participates in holiday coverage rotation.
* Conducts inpatient interviews.
* Secures patient valuables.
* Documents accurate information on all patient accounts to ensure an effective workflow throughout the organization.
* Demonstrates ability to handle difficult situations by using effective problem solving skills.
* Serves as a resource for patients and others with questions regarding registration, insurance eligibility and patient admission.
* Collects insurance copays from patients.
* Collaborates with others to ensure a positive and effective patient experience.
* Demonstrates ability to work independently and as part of a team in a fast paced environment with constant interruption.
* Flexible availability to accommodate work coverage requests.
* Able to accurately type at least 40 words per minute.
* Relates effectively to various types of customers in a professional and courteous manner.
* Utilizes supervisor or manager to resolve issues/concerns as needed.
* Attends and participates in departmental meetings.
* All other duties as assigned. IND123
Equal Opportunity Employer/Disabled/Veterans
-
Per Diem Patient Access Representative
18 hours ago
Boston, United States Harbor Health Services Full timeHarbor Health is always seeking Patient Access Representatives to join our per diem pools at our community health center locations including Boston, Plymouth, Harwich, Hyannis. Hours include day, some evenings until 8:00 PM and Saturday 8:00 AM to Noon. The Patient Access Representative greets and assists patients entering the Health Center by:...
-
Boston, United States Boston Medical Center Full timePosition: Patient Access Representative Location: Patient Access Services, Emergency Department Schedule: Per-Diem - Weekdays POSITION SUMMARY: The Patient Access Representative (PAS) will be responsible for handling inbound and outbound communications for Emergency registration. The Patient Access Rep will handle patient inquiries, following-up with...
-
Patient Access Liaison
3 weeks ago
Boston, United States Boston Childrens Hospital Full timeJob Posting DescriptionPer diem - Primary Care CenterMonday and Tuesday mornings are a must for this position as well as the availability to work a weekend day from 8:30am-2:30pm.The Patient Access Liaison (call center) will: 1. Provides centralized scheduling services for the Shared Patient Access Center/Call center. Performs tasks tomeet patient access,...
-
Beverly, MA 01915, USA, United States Beverly Hospital Full timeJob Type: RegularTime Type: Full timeWork Shift: Day (United States of America)FLSA Status: Non-ExemptWhen you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System Services team, you can have a career that allows you...
-
Patient Access Representative
1 month ago
Boston, United States East Boston Neighborhood Health Center Full time $18 - $22Patient Access Representative Full time, Benefit eligible Monday-Friday 8am-5pm and could include evening, weekend or holiday rotations Bilingual (English/Spanish)The Patient Access Representative is expected to make all patients feel welcome, over the phone or in person, while capturing comprehensive and accurate information. Primarily performs all...
-
Patient Access Representative
2 weeks ago
Boston, Massachusetts, United States East Boston Neighborhood Health Center Full timeThank you for your interest in careers at EBNHCEverywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the...
-
Patient Access Coordinator
1 week ago
Boston, United States East Boston Neighborhood Health Center Full timePatient Access Coordinator (Overnight role)Patient Access Coordinator East Boston, MAFull-time, benefit eligibleMon-Fri, 12 am-8 amYou are eligible to receive differentials for this overnight shift!As a customer service expert, you are a liaison for all patients seeking services at EBNHC. As a member of the Patient Access Team, you will be expected to...
-
MEDICAL ASSISTANT
2 weeks ago
Beverly, MA 01915, USA, United States Beverly Hospital Full timeJob Type: Per DiemTime Type: Part timeWork Shift: Day (United States of America)FLSA Status: Non-ExemptWhen you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Job Type:Per DiemScheduled Hours:0Work Shift:Day (United States of America)Job Description:The Medical Assistant assists physician/clinicians...
-
Medical Assistant
2 weeks ago
Beverly, MA, United States Beverly Hospital Full timeWhen you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Type: Per Diem Scheduled Hours: 0 Work Shift: Day (United States of America) Job Description: The Medical Assistant assists physician/clinicians with the delivery of patient care. The primary responsibility will be focused on performing...
-
Endoscopy Nurse
1 month ago
Boston, United States Brigham & Women's Faulkner Hospital(BWFH) Full time**Endoscopy Nurse - Per Diem** - (3287025) **Schedule: Per Diem, Day Shifts : 8-, 10- or 12-hour shifts** **Start Times: Variable 6:30a-11am** **Why YOU should be our next Endoscopy Nurse**: - Monday-Friday schedule - Experience in the administration of moderate sedation required. - Experience in the care of patients before, during or after procedures...
-
Medical Assistant
2 days ago
Beverly, MA, United States Beverly Hospital Full timeJob Type: Per Diem Time Type: Part time Work Shift: Day (United States of America) FLSA Status: Non-Exempt When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Type: Per Diem Scheduled Hours: 0 Work Shift: Day (United States of America) Job Description: The Medical...
-
Vascular Access RN
6 days ago
Boston, MA, United States Dynamic Access LLC Full timeDynamic Access is excited to announce we are currently hiring for a dynamic Vascular Access Nurse (PICC RN)! ** We will train RNs with 2 years of critical care experience ** LOCATION: Boston, Massachusetts area SHIFT: 7pm to 7am evening shift; 3 nights a week Dynamic Access provides a complete 24/7 vascular access service to all types of healthcare...
-
RN Transfusion Per Diem
3 weeks ago
Danvers, MA, US Care Dimensions Full timeCare Dimensions has a truly meaningful purpose – to provide compassionate care to our patients who are faced with an advanced or end-of-life illness. Since 1978, Care Dimensions has been a driving force in expanding access to hospice and palliative care in Massachusetts. At Care Dimensions, we invest in people who take pride in caring and supporting. We...
-
Medical Assistant
2 weeks ago
Beverly, MA, United States Beverly Hospital Full timeJob Type: Per Diem Time Type: Part time Work Shift: Day (United States of America) FLSA Status: Non-Exempt When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Type: Per Diem Scheduled Hours: 0 Work Shift: Day (United States of America) Job Description: The...
-
RN Per Diem
3 weeks ago
Waltham, MA, US Care Dimensions Full timeCare Dimensions has a truly meaningful purpose – to provide compassionate care to our patients who are faced with an advanced or end-of-life illness. Since 1978, Care Dimensions has been a driving force in expanding access to hospice and palliative care in Massachusetts. At Care Dimensions, we invest in people who take pride in caring and supporting. We...
-
Medical Assistant
2 days ago
Beverly, MA, United States Beverly Hospital Full timeJob Type: Per Diem Time Type: Part time Work Shift: Day (United States of America) FLSA Status: Non-Exempt When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Type: Per Diem Scheduled Hours: 0 Work Shift: Day (United States of America) Job Description: The Medical Assistant...
-
Patient Access Coordinator
6 days ago
Boston, United States Tufts Medicine Full timeWe’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you. **Hours**:16 hours per week; Saturday & Sunday from 3:30 PM to 12:00 AM. **Location**:Onsite at Tufts Medical Center in Boston, MA. **Requirements**:All Tufts Medicine holidays are required. Required virtual orientation on your first day, in-person...
-
Patient Benefits Coordinator
12 hours ago
Boston, United States Boston Health Care for the Homeless Program Full timeJob DescriptionJob DescriptionWho We Are:Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We...
-
Boston, United States Boston Medical Center Full timePosition: Patient Access Representative I Department: Patient Access Services Schedule: 40 Hours, Days M-F 3:00pm to 11:30pm, Union POSITION SUMMARY: The Patient Access Services Rep will be responsible for handling inbound and outbound communications for Emergency registration. The Patient Access Rep will handle patient inquiries, following-up with...
-
Vascular Access RN
6 days ago
Boston, MA, US Dynamic Access LLC Full timeDynamic Access is excited to announce we are currently hiring for a dynamic Vascular Access Nurse (PICC RN)! ** We will train RNs with 2 years of critical care experience **LOCATION: Boston, Massachusetts areaSHIFT: 7pm to 7am evening shift; 3 nights a weekDynamic Access provides a complete 24/7 vascular access service to all types of healthcare facilities...