Customer Engineer, AI/ML, Google Cloud

2 weeks ago

New York NY US Google Full time

Minimum qualifications:

  • Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
  • 3 years of experience building or leveraging machine learning solutions and developing applications utilizing AI frameworks and methods.
  • 3 years of experience as a technical sales engineer in a cloud computing environment or customer-facing role.
Preferred qualifications:
  • Master's degree in Computer Science or a related technical field.
  • Experience in data and information management as it relates to big data trends and issues within businesses.
  • Experience building machine learning solutions and leveraging specific machine learning architectures (e.g., deep learning, LSTM, convolutional networks).
  • Experience architecting and developing software or infrastructure for scalable distributed systems.
  • Ability to learn, understand, and work with new emerging technologies, methodologies, and solutions in the Cloud/IT technology space.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Sales Engineer, you will work hand-in-hand with technical Sales teams as a machine learning subject matter expert to differentiate Google Cloud to our customers. You will help prospective customers and partners understand the power of Google Cloud, explaining technical features, helping customers design architectures, and problem-solving any potential roadblocks. You will also have the opportunity to help customers to leverage specialized machine learning (ML) hardware developed by Google, called Tensor Processing Unit (TPU). The TPU is Google's most advanced ML technology and in this role you will work hand-in-hand with customers and product development to shape the future of the platform.Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $159,000-$239,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

Responsibilities

  • Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
  • Provide in-depth machine learning expertise to support the technical relationship with Google's customers, including product and solution briefings, proof-of-concept work, and partner directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
  • Work with customers to demonstrate and prototype Google Cloud product integrations in customer/partner environments.
  • Recommend integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution using best practices on Google Cloud.
  • Travel to customer sites, conferences, and other related events as required.

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