Business Technical Analyst

1 month ago


Washington DC, United States RICEFW Technologies Full time

JOB IS REMOTEMUST BE EST AND WILLING TO TRAVEL FOR QUARTERLY MEETINGSNEED A TECHNICAL BSASTRONG API EXPTROUBLE SHOOTING Review and troubleshoot incidents related to PIDS on a daily basis- Manage incident reporting in ServiceNow tool- Track Train information through ARROW (Mainframe) and API queries- Engage different vendors based on the issue reported by the stations- Follow up with stations regarding PIDS issues- Track and follow up with vendors and Amtrak teams until completion/closure of the incidents- Participate in PIDS 2.0 Project initiation meetings- Help team in gathering requirements for the PIDS 2.0 project- Work with internal AMTRAK teams through service/technical requestsABackground Check :YesEmployment type:C2CExperience:N/A



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