PATIENT COORDINATOR
3 weeks ago
* Display good phone skills while scheduling home sleep studies at a high volume.
* Explain out of pocket expenses patients are responsible for including deductibles and co-insurance
* Maintain home sleep testing devices, including checking in, disinfecting/sterilizing, downloading data, programming and packing for shipment.
* Is professional and courteous when interacting with customers.
* Educates patients about Sleep Apnea, Home Sleep testing, Sleep Apnea therapies including the differences between PAP therapy.
* Ensures that patients are being tested at the ideal establishment depending on patient's insurance, financial resources and physical needs.
* Is responsible for orientation and training of subordinate or newly hired staff member.
* Is responsible for the maintenance of records, charting, clinical files, equipment records, preventative maintenance records, and other necessary documentation.
* Coordinate with company staff to accomplish the work required to convert referrals into sleep studies.
* May perform other duties not specifically listed in this position description as assigned by the management.
* Other duties/projects as assigned.
Minimum Qualifications
* 1-3 years of administrative and clinical experience in an office setting preferred, but not required.
* Excellent communication skills, both written and verbal to interact knowledgeably with patients, physicians, etc.
Physical Demands
* Sitting, standing, walking.
* Operation of office equipment and computer
Competencies
* Technical Capacity
* Customer/Client Focus
* Communication Proficiency
* Initiative
* Collaboration
You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m.- 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.
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