Receptionist
1 month ago
POSITION SUMMARY:
- The position facilitates to the flow of organization information as an integral part of the hospital team.
- Answer and direct incoming facility calls.
- Records and routes telephone and in-person messages accurately, completely, and promptly.
- Takes a proactive role in resolving any patient/customer service complaints. Independently identifies concerns in stressful situations to offer assistance in a calm demeanor.
- Respects confidentiality at all times; follows HIPAA guidelines for disclosing information.
- Maintains an accurate record of patients seen each day, personal belongings dropped off, visitation logs, etc.
QUALIFICATIONS: Previous receptionist and customer service experience preferred. Knowledge of healthcare setting. Excellent customer service, communication, and problem solving skills.
EDUCATION:
High School Diploma or equivalent required
Haven Behavioral Healthcare is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
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