CLINICAL SERVICE DESK REP
3 weeks ago
Job Title/Role Clinical Service Desk Rep.
Contract
remote work
Detailed JD (Pl share the Detailed Description, 1 liner JD will not work)
Serve as the initial point of contact for clients via phone calls and chats, promptly addressing inquiries and requests.
Possess familiarity with US healthcare processes and ITIL principles to ensure effective client interactions and align with industry best practices.
Document interactions accurately in ticketing tool, escalate complex cases to next level or technical teams, collaborate with the healthcare team, and stay updated on medical trends to enhance client support processes.
Ensure exceptional client experiences by displaying professionalism, patience, and a client-centric approach.
Manage client interactions efficiently following established protocols, utilizing the hospital's knowledge base for relevant solutions.
Should have basic service & product knowledge to identify and resolve fundamental problems
-
Customer Service Rep
7 days ago
Cary, United States Randstad USA Full timeRandstad Strategic Accounts is looking for a business professional for a possible temp to hire Customer Service Rep opportunity with a leader in the healthcare industry. Must have Call Center/Customer service experience and be familiar with medical terminology. If you are interested in becoming part of a team where you can contribute to drive both...
-
Customer service rep
1 week ago
Cary, United States Randstad Full timeRandstad Strategic Accounts is looking for a business professional for a possible temp to hire Customer Service Rep opportunity with a leader in the healthcare industry. Must have Call Center/Customer service experience and be familiar with medical terminology. If you are interested in becoming part of a team where you can contribute to drive both personal...
-
Customer Service Rep
7 days ago
Cary, North Carolina, United States Randstad USA Full timeRandstad Strategic Accounts is looking for a business professional for a possible temp to hire Customer Service Rep opportunity with a leader in the healthcare industry. Must have Call Center/Customer service experience and be familiar with medical terminology. If you are interested in becoming part of a team where you can contribute to drive both personal...
-
Service Desk Level 2
2 weeks ago
Cary, United States eTeam Full timeEssential Duties and Responsibilities Serve as the first point of contact for customers seeking technical assistance over the phone or chat Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving...
-
Service Desk Level 2
2 weeks ago
Cary, United States eTeam Full timeEssential Duties and Responsibilities Serve as the first point of contact for customers seeking technical assistance over the phone or chat Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving...
-
Growout Service Rep
5 days ago
NC, United States AGRI-associates Full timeGrowout Service Rep - Will service turkey growout on 20 to 25 contract farms. Southeast location. Salary to $70,000. Requires degree and 1+ years in turkey or broiler service or 3+ years without degree. Send resume via email.
-
Customer Service Rep
6 days ago
Cary, United States Verdesian Life Sciences Full time** Customer Service Rep** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001245 Showing 1 location **Job Details** **Description** Position Summary: (Cary, NC) This position reports to the Customer Service Manager and is responsible for providing professional customer service and ensuring the organization understands and adheres to...
-
Clinical Service Desk
2 weeks ago
Cary, United States Avance Consulting Full timeJob DescriptionJob Description• Serve as the initial point of contact for clients via phone calls and chats, promptly addressing inquiries and requests.• Possess familiarity with US healthcare processes and ITIL principles to ensure effective client interactions and align with industry best practices.• Document interactions accurately in ticketing...
-
Customer Support Rep I
8 hours ago
Cary, United States CornerStone Staffing Full timeCornerStone Staffing is hiring for 2 Healthcare Customer Support Reps in Cary, NC Ideal candidate has familiarity with Heavy inbound calls, schedule refills, patients needing status updates, etc. Work for one of the largest independent specialty pharmacies that specializes in rare diseases and cancer medications. Don't miss out on this opportunity! APPLY...
-
Front Desk Lead
2 weeks ago
Cary, United States Hand & Stone Full timeBenefits: * 401(k) * Bonus based on performance * Employee discounts * Opportunity for advancement * Training & development NOW HIRING FRONT DESK LEAD! Hand and Stone Massage and Facial Spa Cary Waverly Place is seeking a full-time Front Desk Lead for their spa. About our spa: As a franchise model, Hand and Stone Massage and Facial Spa in Cary Waverly is...
-
Clinical Research Coordinator
1 week ago
Cary, United States ICON Clinical Research Full timeAt ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives. Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organization: Accountability & Delivery, Collaboration,...
-
Front Desk Supervisor
3 days ago
Cary, United States Hampton Inn RaleighCary Full timeJob DescriptionJob DescriptionThe Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure prompt, efficient, and courteous service to guests, that all guests' needs are met during their stay and to deliver the highest levels of guest satisfaction.Responsibilities:Essential Job...
-
Front Desk Lead
2 weeks ago
Cary, United States Hand & Stone - Cary-Waverly Place Full timeJob DescriptionJob DescriptionBenefits:401(k)Bonus based on performanceEmployee discountsOpportunity for advancementTraining & developmentNOW HIRING FRONT DESK LEAD! Hand and Stone Massage and Facial Spa Cary Waverly Place is seeking a full-time Front Desk Lead for their spa. About our spa: As a franchise model, Hand and Stone Massage and Facial Spa in Cary...
-
Front Desk Representative
1 week ago
Cary, United States Kisco Senior Living Full timeJob Description: The Front Desk Representative @ Woodland Terrace provides exceptional customer service via the front desk to establish a warm, secure and friendly atmosphere in the community. Full Time: Sun 3pm-11pm, Mon 4pm-11pm, Tues 3pm-11pm, Wed & Thur 2pm-8pm (35 hrs per week) Pay Rate: $16.50/hr Paid Vacation / Sick Time / 7 paid Holidays ...
-
Front Desk Receptionist
2 weeks ago
Cary, United States Center For Emotional Health Full timeJob DescriptionJob DescriptionSalary: $15/hourGrowing Private Psychiatry office with 40+ locations looking for quality staff to grow with us!The demand for treatment for behavioral health issues continues to increase. Center for Emotional Health is experiencing tremendous growth and expansion in outpatient behavioral health services that blend human...
-
Hotel Front Desk Clerk
6 days ago
Cary, United States SC Hotels Full timePRIMARY DUTIES AND RESPONSIBILITIES Room Assignments, Changes, and Issues - Checks guests into and out of the hotel in an accurate, speedy, and courteous manner. - Efficiently handles all payments received whether they are cash, credit card. - Balances / verifies all monies at end of each shift. - Ensures that all hotel keys are distributed to the...
-
Customer Service Rep 1
1 week ago
Cary, United States Manpower Group Inc. Full timeOur client is seeking a Customer Service Representative to join their team. As a customer service representative you will be the primary resource for inbound telephone calls to minimize workflow interruption due to non- clinical related customer inquiries, such as general prescription status or financial information. The ideal candidate will have strong...
-
Front Desk Associate
7 days ago
Cary, United States Stretch Zone - 1100 Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceDental insuranceHealth insurancePaid time offTraining & developmentVision insuranceHealth, Wellness and Fitness ProfessionalsCompensation / Perks:$10 -$15 per hourHigh-energy atmosphereCareer growth opportunitiesContinuing education opportunitiesPaid time offHealth insuranceDental...
-
Weekend Medical Assistant
2 weeks ago
Cary, United States SGF North Carolina, PLLC Full timeJob DescriptionJob DescriptionEnjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing...
-
Medical Assistant
2 weeks ago
Cary, United States SGF North Carolina, PLLC Full timeJob DescriptionJob DescriptionEnjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing...