RECEPTIONIST / DISPATCH COORDINATOR

4 weeks ago


FL United States SERVPRO of NE Hillsborough County Plant City Full time
Benefits:


  • 401(k)
  • Bonus based on performance
  • Health insurance
  • Paid time off
  • Training & development


EAST COAST RESTORE LLC dba SERVPRO of Pompano Beach is hiring a Receptionist /Dispatch Coordinator to be located in our Pompano Beach office.
 
Benefits:
§ Competitive compensation
§ Superior benefits
§ Paid training
§ Career progression
§ Personal and professional development
And more
 
As the Receptionist / Dispatch Coordinator you will assist with scheduling a team to the customer’s location to assess the work that would need to be completed. If you are organized, have outstanding customer service skills, and stive to assist others in their time of need you could thrive in this environment 
 
Key Responsibilities
·   Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
·   Review and maintain the scheduling software so that appropriate teams are routed accordingly
·   Perform detailed and accurate data entry
·   Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications
·   Collaborate and assist with other departments, as needed
 
Position Requirements
·   High school diploma/GED (preferred)
·   At least 2 years of customer service and/or office-related experience 
·   Prior dispatch experience preferred
·   Ability to multitask and to remain detail orientated
·   Knowledge of local geographical area is preferred
·   Must be knowledgeable in relevant computer applications

Pay starts at $18 - 20 per hour, based on experience, with the possibility of overtime pay
 
We are an equal opportunity employer. 

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.



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