REFERRAL COORDINATOR

3 weeks ago

Midland TX USA, United States Midland Community Healthcare Services Full time
MIDLAND COMMUNITY HEALTHCARE SERVICES, INC.

Midland, Texas

JOB DESCRIPTION

JOB TITLE: REFERRAL COORDINATOR

DEPARTMENT: COLEMAN / WOMEN'S SERVICES / PEDIATRICS

REPORTS TO: CLINIC MANAGER

OES CODE: 31.9099

FLSA EXEMPTIONS STATUS: NON-EXEMPT

JOB SUMMARY

Referral Coordinator's play an important supporting role to the staff and patients of Midland Community Healthcare Services. They are expected to provide excellent customer service while leading the patient through a comprehensive care plan, maintaining information of the clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. They also process, maintain, compile reports and data for health requirements, standards, and quality improvement.

JOB DUTIES

* Maintain records and schedules for deliveries, procedures, surgeries, mammograms, imaging, and more as it pertains to your clinic practice.
* Complete Durable Medical Equipment and Home Health Paperwork.
* Submit and obtain prior authorizations for various patient appointments, procedures, and referrals.
* Schedule patient appointments for procedures, imaging, surgeries and all other referral types.
* Educate patients of community resources and other agencies for assistance (Financial, Medical, or Social).
* Assist patients in insurance, paperwork, and other patient processes.
* Assist the business offices in appointment confirmation, insurance verification, payment plans, and other necessary paperwork.
* Prescription Assistance Program Maintenance - Assist patients in obtaining medications based on their financial situations in order to maintain continuity of care (Coleman Clinic).
* Review records for completeness, accuracy, and compliance with regulations.
* Participate in cross-training opportunities in order to help the clinic operate as a whole.
* Send patient correspondence as required through clinic procedure.
* Complete hospital visits for new mothers and their infants in order to assist in MCHS patient recruitment efforts.
* Act as a liaison between MISD and MCHS with regard to Head Start Program and Teen Pregnancy Programs.
* Represent MCHS in health fairs and community health expositions.
* Performs other duties as assigned by the Clinic Manager.

SUPERVISORY RESPONSIBILITIES

* No Supervisory Responsibilities are included in this position.

CRITICAL SKILLS AND ABILITIES

* Position Requires Bi-Lingual Skills (Spanish)
* Prior experience working in a physician's office, or other medical background is preferred.
* Customer Service and Solution Oriented.
* Oral Comprehension, Expression, Recognition, and Clarity.
* Written Comprehension and Expression.
* Strong Communication Skills between Providers, other Referral Coordinator(s), Referral Advocate(s) and Patient Advocate(s).
* Knowledge of Insurance Terminology.
* Working with a Variety of Insurance Programs; Medicare, Medicaid, Private Carriers.
* Ability to Multi-Task in a Multi-Cultural Environment.
* Detail Oriented.
* Ability to Prioritize and Problem Solve.
* Strong Time Management Skills.
* Computer & Technology Skills - The ability to navigate and utilize Microsoft Office, and the ability to learn to navigate and utilize proprietary medical software packages.
* Time Management - The ability to prioritize tasks in order to best serve the patient and the flow of the clinic.
* Cultural Competency - the ability to deal with people of various cultures and social status, as well as outside entities

QUALIFICATION REQUIREMENTS

* Must have a High School Diploma or G.E.D.
* 1-3 years of customer service experience preferred.
* 1-3 years of medical office experience preferred.
* No felony results on a criminal background screening.
* Drug Screen Test with a negative result.

WORK ENVIRONMENT/CONDITIONS

BBP Class III: This position does not include any exposure-prone duties. These employees will still receive basic personal protective equipment training, basic bloodborne pathogen standard training, and safety precautions. Employees in this class are still to be offered vaccinations provided by Midland Community Healthcare Services if wanted.

Physical Demand: Ability to interact with patients and operate office equipment for patient services. Employees will need the ability to lift a minimum of 25 lbs, or more, independently as necessary. Vision abilities are required to read and verify patient information, to read information on medical records, and the read information on computer systems. Ability to pull, push, lift, and manipulate equipment and files. The ability to move freely about the front office and medical record areas in order to perform the job duties is required. In compliance with EEOC 29 CFR part 1630, reasonable accommodations will be made for those employees with disabilities in order to assist them in performing the job duties and demands, provided it does not constitute undue hardship upon MCHS.

_________________________________________ __________________

Employee Date

  • Referral Coordinator

    2 months ago

    Midland, United States Midland Community Healthcare Services Full time

    Job DescriptionJob DescriptionSalary: MIDLAND COMMUNITY HEALTHCARE SERVICES, INC.Midland, TexasJOB DESCRIPTIONJOB TITLE:                                       REFERRAL COORDINATORDEPARTMENT:                                COLEMAN / WOMEN’S SERVICES / PEDIATRICSREPORTS...

  • Referral Coordinator

    2 days ago

    Dallas, TX, United States CSI Pharmacy Full time

    SUMMARYCSI's Pharmacy's Referral Coordinators are CSI's customer service reps for all new referrals. A Referral Coordinator is in charge of contacting each new referral and coordinating/ managing all pieces of the puzzle to bring a patient on service such as confirming demographics and medical history, confirming and updating patient on insurance status and...

  • Front Desk Coordinator

    1 day ago

    Midland, United States Weaver Full time

    ** Front Desk Coordinator** **Job Category****:** Operations/Administration **Requisition Number****:** FRONT001534 Showing 1 location **Job Details** **Description** With offices coast to coast, Weaver is the 35th largest CPA firm in the United States and the largest independent accounting firm based in the Southwest. We serve clients from Fortune 500...

  • Investment Services Coordinator

    4 days ago

    Midland, United States mfcu Full time

    Do you find joy and purpose helping members with their future and financial wellness? This position give you the opportunity to deepen existing member relationships while also looking for opportunities for new members. Members First Credit Union is seeking a Investment Services Coordinator. There is hybrid potential for this position. If you would thrive by...

  • Child Find Coordinator

    5 days ago

    Midland, United States Midland Independent School District Full time

    POSITION: Child Find CoordinatorEXEMPT STATUS: ExemptNUMBER OF DAYS: According to district approved calendarDEPARTMENT: Special ServicesREPORTS TO: Executive Director of Special ServicesSUPERVISES: As assignedEDUCATION: Master's DegreeCertification/Licensure: Special Education teacher certificate, and principal/mid-management certificate,...

  • Investment Services Coordinator

    4 days ago

    Midland, United States mfcu Full time

    Do you find joy and purpose helping members with their future and financial wellness? This position give you the opportunity to deepen existing member relationships while also looking for opportunities for new members. Members First Credit Union is seeking a Investment Services Coordinator. There is hybrid potential for this position. If you would thrive by...

  • Customer Care Coordinator

    2 days ago

    Midland City, United States Coleman Worldwide Moving Full time

    The Customer Care Coordinator will book and coordinate either military or consumer shipments, act as liaison to customer, providing support and communication with customer about expected move and arrival times and dates, collect and relay shipment information and documentation for customers, and distribute information to appropriate facilities, and provide...

  • Fleet Service Call Coordinator

    1 month ago

    Midland City, United States Coleman Worldwide Moving Full time

    Job Summary: The Fleet Service Coordinator provides support to the Director of Fleet Maintenance in the execution of his or her duties and assists in daily administrative tasks for the department. The Fleet Service Coordinator will also provide support to drivers who have breakdowns or develop other maintenance issues while en route, primarily during...

  • RN MDS Coordinator

    5 days ago

    Andrews, TX, United States Consulate Health Care Full time

    RN MDS Coordinator Looking for qualified RN MDS Coordinators to join our team! You will have flexibility to build your schedule, a competitive base salary, lucrative employee referral program, opportunity for growth, plus we offer access to your earned but unpaid wages. Interested? Perks and Benefits * Get paid in advance with us: We offer access to your...

  • HSS Clinical Coordinator RN Hospital Transition Coordinator

    5 days ago

    Houston, TX, United States UnitedHealth Group Inc Full time

    HSS Clinical Coordinator RN Hospital Transition Coordinator - Houston, TX At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more...

  • Registered Nurse Coordinator Medical Unit

    2 months ago

    Houston, TX, United States Texas Children's Hospital Full time

    We are looking for and Liver Transplant Coordinator - to coordinate all activities, at the highest quality of care for the transplant patient, family and living donor, at a developmentally appropriate level for patients served. This includes, but is not limited to, completing pre-transplant evaluations, preparation and presentation to the medical review...

  • Client Service Representative

    5 days ago

    Midland, TX, United States Midland Animal Clinic and Hospital Full time

    Position Purpose Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception...

  • RN Liver Transplant Coordinator

    2 months ago

    Houston, TX, United States Texas Children's Hospital Full time

    RN Liver Transplant Coordinator Job Summary We are looking for and Liver Transplant Coordinator - to coordinate all activities, at the highest quality of care for the transplant patient, family and living donor, at a developmentally appropriate level for patients served. This includes, but is not limited to, completing pre-transplant evaluations,...

  • Field Case Manager in Midland or Odessa, TX

    4 days ago

    Midland, United States UnitedHealth Group Full time

    Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere.As a team member...

  • GP Family Medicine

    5 days ago

    Midland, TX, United States WeCare tlc Full time

    Relocation and Temporary Corporate housing are also available! WeCare tlc, has an opportunity for a skilled Family Physician to contract with us at our Health Center in Midland TX for our client Pioneer Natural Resources.    The highly qualified individual we seek will be responsible for providing primary care to eligible employees and their...

  • Patient Care Resource Navigator

    2 weeks ago

    Midland, United States Fresenius Medical Care Holdings, Inc. Full time

    PURPOSE AND SCOPE: Explores recommends and coordinates the varied community resources and social services programs available to kidney dialysis patients PRINCIPAL DUTIES AND RESPONSIBILITIES: Responsible for driving the company culture though values and customer service standards. Accountable for outstanding customer service to all external and internal...

  • Information Technology Support Specialist

    1 week ago

    Midland, United States Kelly Full time

    At Kelly Services, we're on the hunt for a dynamic Support Service Specialist to join our team in Midland, MI. This position is critical for diagnosing and resolving escalations, facilitating discussions with customers and stakeholders during critical issues, and ensuring a seamless end-user experience. Ideal candidates should be self-motivated, possess...

  • Information Technology Support Specialist

    1 week ago

    Midland, United States Kelly Full time

    At Kelly Services, we're on the hunt for a dynamic Support Service Specialist to join our team in Midland, MI. This position is critical for diagnosing and resolving escalations, facilitating discussions with customers and stakeholders during critical issues, and ensuring a seamless end-user experience. Ideal candidates should be self-motivated, possess...

  • Information Technology Support Specialist

    1 week ago

    Midland, United States Kelly Full time

    At Kelly Services, we're on the hunt for a dynamic Support Service Specialist to join our team in Midland, MI. This position is critical for diagnosing and resolving escalations, facilitating discussions with customers and stakeholders during critical issues, and ensuring a seamless end-user experience. Ideal candidates should be self-motivated, possess...

  • Clinical Document Coordinator RN

    5 days ago

    Houston, TX, United States UnitedHealth Group Inc Full time

    HSS Clinical Coordinator RN Hospital Transition Coordinator - Houston, TX At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. In this HSS Clinical Coordinator RN Hospital...