FRONT DESK RECEPTIONIST

3 weeks ago

PA United States Align ENT & Allergy Full time
Align ENT & Allergy is currently seeking a friendly and organized Front Desk Receptionist to join our team. As the first point of contact for our practice, the Front Desk Receptionist plays a crucial role in creating a positive and welcoming experience for our patients. This is a fantastic opportunity to contribute to a physician-led ENT and Allergy practice that is committed to delivering exceptional patient care.

At Align ENT & Allergy, we provide business support to private practices, allowing our partners to focus on providing personalized, high-quality care within their communities. By joining our team, you will be part of an organization that values teamwork, compassion, and continuous improvement in patient services.
Responsibilities
  • Greet patients and visitors with a warm and welcoming demeanor.
  • Check-in patients, verify their information, and update electronic medical records accurately.
  • Answer phone calls, address inquiries, and transfer calls to appropriate personnel.
  • Schedule and confirm patient appointments, ensuring efficient time management.
  • Assist patients in completing necessary forms and understanding office policies.
  • Collect patient co-pays, process payments accurately, and maintain proper documentation.
  • Maintain the cleanliness and organization of the reception area.
  • Coordinate with medical staff to optimize patient flow and use of resources.

Requirements
  • High school diploma or equivalent.
  • Previous experience as a receptionist or in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Proficiency in using computer systems and basic office software.
  • Ability to handle a fast-paced environment and multiple tasks simultaneously.
  • Empathy, compassion, and professionalism in dealing with patients and their families.
  • Ability to work well as part of a team.
  • Reliability and punctuality in attendance.

Benefits

Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

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