Front Desk Clerk
4 weeks ago
Level
Entry
Job Location
Lake Raystown Resort - Entriken, PA
Education Level
Not Specified
Job Shift
Any
Description
- Use Agilysys Reservations Software to facilitate all aspects of our Front Desk and Guest Services Departments.
- Proficiently handle check-in and check-out of all Resort guests
- Have extensive knowledge of Lake Raystown Resort and Raystown Lake to effectively answer guest questions
- Effectively manage the high volume of telephone calls and foot traffic at the Resort Center, a fast paced atmosphere
- Handle all guest comments, concerns complaints and problems
- Balance sales and payment statements and report complete and accurate information to the night auditor
Qualifications
- Must be 16 years of age or older
- All staff under 18 must have a worker's permit provided by your local school district
- Previous customer service experience preferred
- Hands-on experience in cashier duties preferred
- Patience and customer-oriented approach a must
- Excellent people skills with a friendly attitude
- Ability to work quickly and as a team in a fast-paced environment
- Reliable transportation required
- Ability to stand, sit or walk for an extended period of time or for an entire work shift
- Hands-on experience in cashier duties preferred
- Must be upbeat, outgoing and positive
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