CO- MANAGER
2 weeks ago
IMMEDIATE MANAGER: Store Manager
DIRECT REPORTS: 0
DIRECT REPORTS TITLES: N/A
JOB CLASSIFICATION: Non - Exempt
BUDGET RESPONSIBILITY: N/A
LOCATION:
THE PURPOSE:
As Co-Manager, you help the manager to build and inspire the sales and support teams to engage customers. You also create excitement around products, launches, programs, and initiatives - all while upholding our high standards regarding communication and confidentiality . When the Store Manager is absent, the Co-Manager is accountable for all store operation functions.
THE ROLE
* Achieving store sales goals and motivating staff to achieve sales goals
* Implementing company training programs; monitoring staff training in product knowledge, customer service and selling skills
* Assisting with staff supervision
* Maintaining company merchandising standards
* Promptly and accurately completing all paperwork procedures (New Hire, Incident, Reports, etc.)
* Maintain store fund and monitor deposits in accordance with company policies.
* Assisting in the inventory and maintenance of inventory records
* Following procedures for receiving stock, shipments, transferring merchandise and handling defectives.
* Interfacing with District, Regional and corporate personnel (i.e. accounting, merchandising, operations and human resources)
YOU ARE
* Retail Savvy: you understand the complexities that come with running a luxury retailer and its customers
* A decision maker: you are comfortable and confident in making hiring decisions, termination recommendations, and scheduling decisions
* A leader: you set an example for those working under you by addressing and resolving all conflicts in a timely and professional manner
* A communicator: you effectively establish relationships between your customers as well as those working with and above you (Store Manager, SVP of Retail Stores, Regional Director, District Manager and Talent Operations)
* Fearless, Focused, Open and Fast
REQUIRED MINIMUM KNOWLEDGE, SKILLS & ABILITIES
* Must be 18 years or older
* 3 years of retail experience
* 2 years of retail, high-performance sales experience
* High School Diploma
* Fashion Industry knowledge
* Excellent communication and analytical skills
* Functional digital literacy; POS, MS Office, web, social
* Ability to operate all equipment necessary to perform the job, including but not limited to standing, stooping, lifting 11 kilograms and climbing a ladder
PREFERRED EXPERIENCE
* Bachelor's Degree
* 3 years of management experience in high fashion / luxury apparel
* Solid experience and demonstrated skills in supervising, coaching and training sales associates
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