System Application Administrator

3 weeks ago

NY United States Disability Solutions Full time
A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.

The System Application Administrator is responsible for the day-to-day operations of internal applications assigned to Amplifiers. This role works closely with business stakeholders, development teams, and technical resources to ensure that the various systems are aligned with the company's goals.

Specific Responsibilities:
  • Manage the day-to-day administration work of assigned applications that support the business, including user management security, configuration, and permissions.
  • Exhibits excellent customer service and problem-solving skills to troubleshoot support tickets quickly and efficiently to ensure a good user experience.
  • Develop and maintain positive working relationships with software providers and third party vendors.
  • Partner with the business to gather requirements related to new initiatives and enhancements while also identifying and closing the gaps in technical and behavioral opportunities related to internal applications.
  • Collaborate with the Business systems organization to align and extend internal applications to help achieve organizational goals across all departments.
  • Assist with and facilitate change management tasks related to application updates, releases, improvements, bug fixes, and patches.
  • Maintain and develop policy, process, and technical procedure documentation to ensure security and integrity.
  • Ability to contribute effectively within a dynamically evolving, fluid environment.
  • Provide training and mentoring to end users and subject matter experts on application usage and best practices


Required Qualifications of the System Application Administrator :
  • 2 years of managing internal applications such as enterprise applications, productivity platforms, or any related systems.
  • Experience communicating technical information to non-technical teams in a concise and understandable manner.
  • Effective at working with a mix of in-person, remote, and offshore team members.
  • Experience with troubleshooting, maintaining, and supporting application integrations.


Preferred Qualifications of the System Application Administrator :
  • 5 years of experience supporting SaaS platforms
  • Experience with Agile methodologies and best practices
  • Ability to learn and adapt quickly in a dynamic environment.
  • Excellent communicator with strong stakeholder management skills.
  • Ability to work across several lines of business to achieve long-term organizational goals.


What we offer:

Salary is only one component of the Amplify Total Rewards package, which includes a lucrative 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross annualized salary range for this role is $80,000 - $105,000. This role is eligible to receive an annual discretionary bonus that rewards individual and company performance. -

We celebratediversityand are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from adiversecandidate pool.

Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.

Amplify Education, Inc. is an E-Verify participant.

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