Sr. Manager, Digital Product Analytics

4 weeks ago

Denver CO, United States DISH Network Full time

Department SummaryDISH is a Fortune 200 company that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.Opportunity is here. We are DISH.Job Duties and ResponsibilitiesAs we near the launch and roll-out of our 5G network, and continue to navigate the changing landscape in television, we are looking to invest in growing our consumer direct/omnichannel capabilities. This leader will be a key leader in building and enhancing this capability.Reporting to the VP of Product, this leader will build and lead a team of product managers and analysts to build shared analytics and insights capabilities across our businesses and enterprise. You will lead the digital transformation and digital acceleration of how we use data across the enterprise to inform strategy and make better (more informed) decisions with ‘real time’ insights. The leader will play a pivotal role in building digital-led data and analytics capabilities, helping to build the “Digital DNA” of the company.Key partners/relationships: Business leaders (Retail Wireless, DISH TV, Sling, etc.), Product Management, Experience Design,  IT, Digital Marketing, MarTech, and Operations leaders. Key Responsibilities:Develop a deep understanding of the digital analytics domain, opportunities within the enterprise to enhance and leapfrog our capabilities, and how competitors and best-in-class firms address these opportunities, to inform product strategyManage a small team of analysts to perform ad-hoc analysis and reporting across all digital products (both internal and customer facing) working with product managers, marketing, customer insights, and other teams across the enterpriseBuild and maintain a product roadmap for the “digital data hub” product that’s user base is mainly internal needing data driven insights and answers to questions they have; automating many of the recurring manually created reports by analysts across the enterpriseClosely partner with business unit leaders to deeply understand digital analytics gaps and establish synergies across, encouraging a “build once and extend across” mindset where multiple use cases, products, and businesses leverage the same underlying digital capabilities/experiencesCommunicate the digital analytics product team's vision and roadmap throughout the organization using presentations and roadmaps, building alignment and supportLead build/buy analysis for selected products with limited supervision and in collaboration with IT, ensuring that technology solutions align with business needs and goalsBuild and foster relationships with vendors and SAAS providers, evaluating their products and services as potential solutions to business needsCoordinate with key stakeholders for all minor product and feature releases, ensuring that all parties are aligned and the product is delivered on time and within scopeDevelop and execute programs to measure the effectiveness of the product within their domain and continuously improve itDefine and run testing programs within the domain, in partnership with the Experience Design and Product Management teams, ensuring that the product meets user needs and expectationsContinuously evangelize the product domain throughout the organization, building excitement and support for the product and its visionSkills, Experience and RequirementsEducation:Bachelor's degree in business, engineering, computer science, or a related fieldMaster's degree in business administration (MBA) or a related field is often preferredExperience:  8+ years of experience in product management, including experience managing a teamExperience with B2C platforms in the Communications/Media, Financial Services or Retail industryExperience in product strategy, roadmap planning, and product lifecycle managementExperience working cross-functionally with engineering, design, marketing, and sales teamsExperience with Design Thinking and Agile Framework methodologiesSkills and Qualifications:Strong analytical and problem-solving abilities, product management skills, along with great communication and collaboration skillsDiplomatic, relationship building and ability to influence people over whom you might not have direct authorityAble to move between the strategic 30,000 ft-view and tactical activity levels daily, focusing on the high level and product details simultaneouslyDemonstrated ability to understand customer needs, market trends, technical concepts, and evaluate new ideas; strong customer empathy, able to easily put themselves in the user's shoesDemonstrated success in both enterprise and more nimble/startup culturesExecutive presence and commercial acumenFamiliarity with a range of D2C platforms and solutionsGrit, a sense of adventure, and a willingness to learn and exploreProven track record of successfully launching and managing products through their lifecycleSalary Range Compensation: $115,500.00/Year - $165,000.00/Year Compensation and BenefitsWe also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.   The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

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