DIRECTOR OF BUSINESS DEVELOPMENT- HOSPICE

2 weeks ago


Rolling Meadows IL USA, United States LHC Group Full time
Summary

We are hiring for a Director of Business Development

At LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people.

We strive to offer benefits that reward the whole you

* employee wellness programs
* flexibility for true work-life balance
* holidays & paid time off
* continuing education & career growth opportunities
* company-wide support & resources to help you achieve your goals

Take your career to a new level of caring. Apply today

Responsibilities

* Hires, directs, trains and supervises the sales team at the agency level.
* Coaches employees to overcome objections and collaboratively work toward growth goals.
* Supervises and monitors growth and health of the sales team in their defined territories.
* Maintains a comprehensive working knowledge of community resources providing in-services and education to the sales team.
* Communicates with physicians, nurses and other healthcare professionals in regard to interested, prospective and/or current patients.
* Performs direct sales to key accounts.
* Establishes and maintains a positive working relationship with referral sources, patients, families, healthcare professionals, and the community at large to bring a greater understanding of the hospice philosophy and support to all patients that desire our care.
* Assists the Director of Admissions in overseeing the referral to admissions process to achieve growth goals.
* Manages conflict and complaint resolution when necessary.
* Develops an agency business plan establishing organization volume projections in the annual budget to drive financial performance.
* Understands key drivers of revenue, admissions and length of stay and designs strategic sales strategies to achieve agency growth goals.
* Utilizes basic sales process to uncover customer needs and barriers.
* Plans, directs, organizes and coordinates educational events, health fairs and community programs.
* Knowledge of and adherence to all policy and procedures.
* Maintains compliance by documenting accurately and timely within the organization's electronic health record.
* Lives the Mission, strives to achieve the Vision and exemplifies the Core Values of the organization.
* Works toward exceeding chosen Pillar goals in the areas of Employee Satisfaction, Customer Satisfaction, Quality Service, Compliance, Growth and Financial Performance.
* Knowledge of and adherence to the employee Code of Conduct and Code of Ethics.

Education and Experience

* Bachelor's degree in Marketing, Business Administration, or related field preferred.
* At least three years' experience in healthcare sales preferred.
* Knowledge of hospice care, preferred.

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