PATIENT SERVICES SPECIALIST I

1 month ago


Gastonia NC USA, United States CaroMont Health Full time

Job Summary:# Provides front office support duties including, but not limited to, obtaining referrals and pre-certifications, collecting co-pays and missing patient data, scheduling appointments, and coding fee slips.## Communicates and models mission and values of CaroMont Health. This position requires the ability to travel to and work in any CMG Medical Office as needed.# Qualifications:#### High School diploma or equivalent with at least 1 year customer service experience required.# Must demonstrate abilities and skills to provide excellent customer service.# Must possess excellent communication skills as well as knowledge of medical practice operations.## Requires interpersonal skills necessary to function as liaison between physicians, office staff, patients and their family members.## Requires knowledge of physician office policies, CPT and ICD-9 coding, procedures and equipment.### Must be able to handle a fast-paced environment in a confident, professional manner.# Must be a self-motivator, possessing a high level of judgment skills and initiative, along with ability to prioritize and coordinate several tasks simultaneously, while retaining a confident, knowledgeable and helpful demeanor.# Ability to listen compassionately demonstrating effective problem solving and critical thinking techniques to areas of concern to patients and employees without appearing judgemental is essential.# EOE AA M/F/Vet/Disability #



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