PATIENT ACCESS SERVICE CENTER REPRESENTATIVE
3 weeks ago
Patient Access Service Center Representative is responsible for scheduling and registering patents for all modalities including but not limited to admissions, surgical procedures and diagnostic testing throughout Estes Park Health utilizing a computerized scheduling EMR System and multiple software applications. The employee will have interactions with all levels of staff and management, physicians, patients and families to obtain information to properly schedule and register services. The employee will use judgement and clinical knowledge to adjust schedules and accommodate special requests from internal and external customers.
Hiring Range and Shift:
$19.33 to $26.29, depending on experience.
Mon-Fri, 8hr shifts
Essential Duties and Responsibilities:
* Responsible for accurately Scheduling patient appointments utilizing Electronic Medical Record (EMR) Epic System Work Queues, Referrals, Phone or Fax
* Obtains Insurance Authorizations through Payer websites and/or phone call for all Outpatient and Inpatient procedures requiring a Pre-Authorization. Assure regulatory and compliance requirements following local payor coverage determinations by running Medical Necessity Checks when needed and completes necessary ABN.
* Capturing and documenting all pertinent patient demographics (i.e., subscriber/guarantor insurance information including Policy and ID number, payor address and phone number and other contact information). Obtains required data to support hospital clinical/financial needs.
* Insurance Verification and Benefits obtained by running Real Time Eligibility (RTE)
* Capture accurate Benefit information to be able to run a Financial Estimate for patient's scheduled procedure. Refers Patients for financial counseling, when applicable
* Expected to meet all Goals set by the department management to include, but not limited to: Productivity, Accuracy, Work Queue assignments, Collections and Customer Satisfaction
* Utilizes courteous and professional telephone techniques and interpersonal skills to establish / maintain rapport with patients, physicians/office personnel and various hospital personnel, while maintaining patient confidentiality. Appropriate utilizes ACD telephone System.
* Works according to standard operating procedure during EMR or other system Downtimes
* Performs any and all related job duties as assigned; may have additional department specific duties assigned as deemed necessary by management.
* All other duties as assigned.
* Perform in accordance with all local, state and federal laws and regulatory agency standards.
* Perform in accordance with EPH vision, mission and goals
Knowledge, Skills, and Abilities:
* Proficient in the use of Computers and all MS Office Software applications
* Working knowledge of Protected Health Information
* Ability to be flexible and manage change and ability to work with speed and accuracy while completing multiple projects is required.
* Required to be able to handle complex scheduling, Authorizations and Complete Pre-Registration process.
* Must possess detailed understanding and knowledge of insurance guidelines and protocols, the components of full verification, and payer information/requirements.
* Demonstrated proficiency in the use of the current scheduling and registration EMR Software.
Education and Experience:
* 2 or 4-year college degree preferred
* Advanced degree (Associates, Bachelors, Masters) may be considered in lieu of experience
* 2-3 years of medical office experience, or 4 years of customer service experience, required.
* Thorough knowledge of third-party insurance coverage guidelines preferred
* Must successfully complete/pass EPIC training/tests
* Computer knowledge and skills required
* Ability to speak English for a business setting - Bilingual a plus
* Customer focused
-
Patient Access Representative, Full Time, Day
4 weeks ago
Long Branch, NJ, United States Monmouth Medical Center Full timeJob Overview:The Patient Access Representative position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patients in a timely and friendly manner. A core function of this position is to...
-
PRN Patient Service Representative
2 weeks ago
Longmont, CO, United States Health Images Full timeHealth Images is looking to add a PRN Patient Service Representative to our team!This is an as-needed (PRN) position, no set schedule | Position Pay Range $17.73 - $19.90Locations include Women's Imaging Longmont, Health Images Longmont, and Women's Imaging at BoulderSummary/Objective:The Patient Service Representative (PSR) focuses on the delivery of...
-
PRN Patient Service Representative
2 weeks ago
Thornton, CO, United States Health Images Full timeHealth Images is looking to add a PRN Patient Service Representative to our team!This is an as-needed (PRN) position, no set schedule| Position Pay Range $17.73 - $19.90 | Supporting Northern Colorado LocationsSummary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses...
-
Patient Access Specialist
1 week ago
Brooklyn Park, MN, United States SPR Therapeutics Inc Full timeDescription:The Patient Access Specialist is responsible for various functions in support of patient access to the SPRINT PNS System including but not limited to collaborating with payers, providers, patients, field sales representatives and other functional areas within the company. Through our SPRcare Patient Access Program, the Patient Access Specialist...
-
Patient Access Specialist
2 weeks ago
Brooklyn Park, MN, United States SPR Therapeutics Inc Full timeDescription:The Patient Access Specialist is responsible for various functions in support of patient access to the SPRINT PNS System including but not limited to collaborating with payers, providers, patients, field sales representatives and other functional areas within the company. Through our SPRcare Patient Access Program, the Patient Access Specialist...
-
Patient Services Representative
2 weeks ago
Dayton, OH, United States ADVENT Full timeEnvision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that.ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to embark on a journey where...
-
Patient Care Manager RN
1 week ago
Trumbull, CT, United States Patient Care Full timeWe are hiring for a Patient Care Manager with Home Health experience. At Patient Care, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can find a...
-
Patient Business Services Representative
3 days ago
Kailua-Kona, HI, United States Navient Full timeXtend Healthcare is a revenue cycle management company focused exclusively on the healthcare industry. The company's services range from full revenue cycle outsourcing, A/R legacy cleanup and extended business office to coding and consulting engagements. As part of Navient (Nasdaq: NAVI), Xtend taps the strength and scale of a large-scale business...
-
Patient Access Rep
2 weeks ago
Newport News, VA, United States Sentara Healthcare Full timeCity/State Newport News, VA Overview Work Shift Second (Evenings) (United States of America) Sentara Port Warwick is hiring a Patient Access Representative - Flexi status, approximately eight hours per week in the evenings Required: HS Diploma or equivalent Required: Customer Service or Data Entry experience - 2 years As a Patient Access Rep with...
-
Registered Nurse Command Center
3 days ago
Wheat Ridge, CO, United States Lutheran Medical Center Full timeRegistered Nurse Command CenterJob Description: Responsible for executing all aspects of bed management and transfer center operations in a safe and timely manner, in accordance with standard operating procedures and regulatory requirements, scope is inclusive of patient access, placement, transfers and bed management. Uses clinical knowledge, critical...
-
Brighton, CO, United States SCL Health Full timeJob DescriptionOpen and willing to work from 5:30am to 6pm as needed, M-F. Holidays and weekends off. PRN "as needed position" You.You bring your body, mind, heart and spirit to your work as a Patient Access Associate I / Registration Specialist.You know how to move fast. You know how to stay organized. You know how to have fun.You're great at what you do,...
-
Access Center RN
2 days ago
Aurora, CO, United States UC Health Full timeAccess Center RNApply now Save job Saved Description Location: UCHealth UCHlth 2450 Peoria Admin Services, US:CO:Aurora Department: UCHlth Docline FTE: Full Time, 0.9, 72.00 hours per pay period (2 weeks) Shift: Nights Pay: $37.06 - $57.44 / hour. Pay is dependent on applicant's relevant experience Summary: Coordinates transfers from outside...
-
Patient Eligibility Representative
1 week ago
Greeley, CO, United States Centauri Health Solutions Full timeCentauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics,...
-
Bilingual Patient Service Representative
1 week ago
Phoenix, AZ, United States Centauri Health Solutions Full timeCentauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics,...
-
Bilingual Patient Service Representative
1 week ago
Albuquerque, NM, United States Centauri Health Solutions Full timeCentauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics,...
-
Access Center RN
4 days ago
Aurora, CO, United States UCHealth Full timeDescription Location: UCHealth UCHlth 2450 Peoria Admin Services, US:CO:AuroraDepartment: UCHlth DoclineFTE: Full Time, 0.9, 72.00 hours per pay period (2 weeks)Shift: Nights Pay: $37.06 - $57.44 / hour. Pay is dependent on applicant's relevant experienceSummary:Coordinates transfers from outside facilities. Handles patient placement, incorporating clinical...
-
Registered Nurse Command Center
5 days ago
Wheat Ridge, CO, United States Lutheran Medical Center Full timeRegistered Nurse Command Center Job Description: Responsible for executing all aspects of bed management and transfer center operations in a safe and timely manner, in accordance with standard operating procedures and regulatory requirements, scope is inclusive of patient access, placement, transfers and bed management. Uses clinical knowledge, critical...
-
RN Registered Nurse Wound Center
4 days ago
Denver, CO, United States PresbyterianSt. Luke's Medical Center Full timeDescription Hourly Wage Estimate: $34.50 - $49.34 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...
-
Customer Service Representative
2 weeks ago
Aurora, CO, United States ARC Document Solutions Full timeARC Document Solutions, Inc.(NYSE: ARC) provides technology and services to businesses of all types, with a focus on the architectural, engineering, and construction industry, in thousands of customer locations nationwide, 170 worldwide service centers, and secure document storage in the cloud. Find out more at www.e-arc.comPay Rate$20 -23/hr.Who we're...
-
Client Service Representative
2 weeks ago
Normal, IL, United States SmartVet Mobile Veterinary Service Full timeAbout Open since November 2011, SmartVet offers the services and quality of a typical veterinary practice but the experience is simplified by bringing it all to your home. Coming into your home allows us to perform veterinary services in the most comfortable environment for your pets. We also strive to implement pet friendly techniques that are beneficial...