Bureau Specialist

2 weeks ago

Reno NV United States EMPLOYERS Full time

Location: Reno, NV
Job_Code: 6114
# of Openings: 1

Bureau Specialist -Underwriting (Worker’s Compensation) | 100% Remote

External Candidates: (Working West Coast Hours Monday - Friday 8am - 5pm PDT / 11am -8pm ET)

Internal Candidates: You will work your current hours in your time zone

General Summary:

EMPLOYERS is a Workers' Compensation Insurance carrier and we're looking for a Bureau Specialist. The Bureau Specialist works with WCIRB (Workers' Compensation Insurance Rating Bureau of California), NCCI (National Council on Compensation Insurance) and all other independent bureaus to address policy issues that need to be corrected and /or changed. Areas of responsibility will include reviewing and responding to bureau correspondence and criticisms and processing endorsements as needed. This position will provide internal and external customer service by interacting with the Bureaus, Agents, Territory Managers and Underwriters all while meeting determined service level agreements.

Essential Duties and Responsibilities:

  • Minimum of 6 years of experience in the Workers Compensation industry, preferably with a field underwriting and underwriting support unit.
  • Must demonstrate understanding of NCCI and/or Independent Bureau State(s).
  • Supports and consults with cross-functional partners both internal and external for matters related to bureau correspondence.
  • Partners with Compliance and Regulatory Reporting teams to ensure adherence to all compliance and regulatory requirements.
  • Responds in a timely manner to bureau requests and handles escalated issues.
  • Processes complex policy transactions including policy endorsements, cancellations, reinstatements, and non-renewals as needed.
  • Research and handle complex inquiries from internal/external customers related to bureau criticisms and work items and follows up as needed.
  • Review facts and weigh options when making recommendations or solving problems.
  • Work with minimal supervision to meet assigned deadlines and Service Level Agreements.
  • Prioritize and complete a high volume of tasks while meeting both productivity and quality standards.
  • Other duties as assigned.

Job Requirements:

  • Minimum of 6 years of experience in the Workers Compensation industry, preferably with a field underwriting and underwriting support unit.
  • Must demonstrate understanding of NCCI and/or Independent Bureau State(s).
  • Ability to effectively present information and respond to questions from individuals or groups of managers, team members and customers.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Above average experience using personal computers, including data entry
  • Proficient in the use and knowledge of MS Office software, including Word, Outlook and Excel.
  • Associates Degree or higher education.

An equivalent combination of education and experience may be substituted for the requirements listed above.

Pay Range: $19.00 - $27.00 per hour + comprehensive benefits package. Please follow the link to our benefits page for details https://www.employers.com/careers/our-benefits-and-perks/

Work Environment:

  • Remote: This role is remote, and only open to candidates currently located in the United States and able to work without sponsorship.
  • It requires a suitable space that provides a private and quiet workplace.
  • Expected Work Hours: Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
  • Travel: May be required to travel to off-site location(s) to attend meetings, as necessary

EMPLOYERS is a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work

We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS®

Headquartered in Reno, Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees.

We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. These are the pillars that support how we do business with our clients as well as how we treat each other

At EMPLOYERS, you’ll discover an energetic environment that inspires top achievement. As “America’s small business insurance specialist”, we have the resources, a solid reputation, and an expanding nationwide identity to enrich your work/life and enhance your career. LP22 #LI-Remote



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