PATIENT ACCESS REPRESENTATIVE
3 weeks ago
This individual will provide the first level of customer service to patients of the clinic, from greeting and routing patients to record maintenance and cashier duties. This individual will be the person responsible for making all appointments for departments and providing physicians daily schedule. These appointments are to be made via telephone and/or in person. This position also requires flexibility when changes in the physicians schedule are made which would require patient contact to adjust current schedule.
- High school diploma or equivalent.
- 2-3 years of medical front office experience preferred.
- Minimum of 12 months experience in a customer service position.
- Certified medical assistant experience preferred.
- Excellent communication, organizational and customer service skills.
- Excellent phone etiquette.
- Maintain appointments for all new and established patients in all departments.
- Monitor any physician and patient schedule changes and/or cancellations to adjust schedule to reflect changes in a timely manner.
- Assist patients, or other legally appropriate parties, in a customer-focused manner to obtain patient information necessary for registration, billing, and collection including patient, guarantor, and emergency contact demographics, insurance coverage to include subscriber demographics. Enters all information into registration system.
- Ensures verifiable information is accurate and complete by requesting the patient bring to the reception desk appropriate copies of pertinent information to include patient’s picture identification, insurance card(s), etc. to protect patient safety and avoid insurance fraud.
- Assigns appropriate medical record number and select the correct patient to ensure patient safety and avid duplicate medical records and accounts.
- Answers patient questions regarding routine registration procedures and pertinent policies.
- Identifies patients with inadequate or non-existent insurance coverage by appropriately conducting insurance eligibility search, reducing the incidence of claim denial.
- Determines applicable insurance co-pays and deductibles by appropriately conducting insurance eligibility search.
- Collects any necessary financial obligations at the time of service to reduce accounts receivable days and potential for bad debt.
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Patient Access Representative
5 days ago
Stone Mountain, United States MedCura Health Full timeThis individual will provide the first level of customer service to patients of the clinic, from greeting and routing patients to record maintenance and cashier duties. This individual will be the person responsible for making all appointments for departments and providing physicians daily schedule. These appointments are to be made via telephone and/or in...
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Patient Access Representative
1 month ago
Stone Mountain, United States MedCura Health Full timeOverview: This individual will provide the first level of customer service to patients of the clinic, from greeting and routing patients to record maintenance and cashier duties. This individual will be the person responsible for making all appointments for departments and providing physicians daily schedule. These appointments are to be made via telephone...
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PRN PATIENT ACCESS REPRESENTATIVE
3 weeks ago
Carlinville, IL 62626, USA, United States Carlinville Area Hospital & Clinics Full timePosition Summary:The Patient Access Rep greets and interviews incoming patients or representatives and enters information required for admission into the computer.Department: AdmittingStatus: PRN - As NeededEducation Requirements: High School Diploma or GED; or minimum 3 months related experienceMarket Range: Starting at $18.75/hour - rate will be determined...
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Patient Access Rep, As Needed
1 month ago
Mountain View, United States Mercy Full timeWe're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...
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Patient Relations Manager
1 month ago
Stone Mountain, United States Oak Street Health Full timeDescriptionCompany: Oak Street Health Title: Patient Relations ManagerRole DescriptionThe purpose of the Patient Relations Manager at Oak Street Health is to educate patients about Medicare programs, resources, and affordable insurance coverage options available to them in order to increase patient access to care and retention. Patient Relations Managers...
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Patient Relations Manager
4 weeks ago
Stone Mountain, United States Oak Street Health Full timeDescription Company: Oak Street Health Title: Patient Relations Manager Role Description The purpose of the Patient Relations Manager at Oak Street Health is to educate patients about Medicare programs, resources, and affordable insurance coverage options available to them in order to increase patient access to care and retention. Patient Relations...
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Patient Access Associate-PRN
1 week ago
Watkinsville, GA, United States Piedmont Healthcare Full timeRESPONSIBLE FOR: Serves as front line support for the Patient Access Department within Piedmont Healthcare. Ensures patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Secures patient...
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Patient Access Specialist
3 weeks ago
Mountain Home, United States St. Luke's Health System Full timeOverview: At St. Lukes, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. This customer service position is often the first person a patient encounters when entering the St. Lukes Elmore Hospital. This important role supports exceptional interactions...
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Patient Access Associate-PCR
1 week ago
Columbus, GA, United States Piedmont Healthcare Full timeRESPONSIBLE FOR: Serves as patient facing support for the Patient Access Department within Piedmont Healthcare. Ensures patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Secures patient...
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Patient Access Associate-PEM
1 week ago
Snellville, GA, United States Piedmont Healthcare Full timeThis is a part-time shift: Thursday and Friday 7am-7pm RESPONSIBLE FOR: Serves as patient facing support for the Patient Access Department within Piedmont Healthcare. Ensures patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial...
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Patient Access Associate-PCR
1 week ago
Columbus, GA, United States Piedmont Healthcare Full timeThis position will be Friday, Saturday, and Sunday 5p - 5:30am RESPONSIBLE FOR: Serves as front line support for the Patient Access Department within Piedmont Healthcare. Ensures patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial...
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Patient Service Representative
7 days ago
Mountain View, United States ZOLL LifeVest Full timePosition Title: Patient Service Representative (PSR) Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA),...
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Patient Service Representative
6 days ago
Mountain View, United States ZOLL LifeVest Full timePosition Title: Patient Service Representative (PSR) Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA),...
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Patient Service Representative
7 days ago
Mountain View, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Summary Description:ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to train patients on the use of the LifeVest.The LifeVest wearable defibrillator is worn by patients at risk for sudden...
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Patient Services Representative
2 weeks ago
Kings Mountain, United States Kintegra Health Full timeJob DescriptionJob DescriptionOverviewUnder the direct supervision of the Practice Manager, this position is responsible for timely and accurate recording of patient demographics, insurance information, patient charges and payments. Cross training required in multiple administrative support functions including medical records, scanning, PHI request and...
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Beverly, MA 01915, USA, United States Beverly Hospital Full timeJob Type: RegularTime Type: Full timeWork Shift: Day (United States of America)FLSA Status: Non-ExemptWhen you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System Services team, you can have a career that allows you...
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Registrar - Patient Access
5 days ago
Mountain Home, United States Baxter Regional Medical Center Full timeEnvironmental Services Technician - Environmental Services / Housekeeping Baxter HealthMountain Home, AR8100 - ENVIRONMENTAL SERVICES / HOUSEKEEPINGFull time, Days, 7 am to 330 pmSupport ServicesReq # 15610 Environmental Services Technician The ideal candidate for this position has the ability to understand written and oral instructions and work...
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PATIENT ACCESS REP PRN
1 month ago
Carthage, TN 37030, USA, United States LifePoint Health Full timeThe Patient Access Rep is responsible for the accurate registration of all patients seeking access to hospital services. Will also be responsible for answering and transferring calls to the appropriate departments. Assists in up front collections of time of service.PRN, variable shifts as needed. High School Diploma or GED preferred. Previous clerical,...
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Rn Weekend Supervisor
6 days ago
Stone Mountain, United States Rosemont at Stone Mountain Full timeRosemont at Stone Mountain is looking for a talented and hard-working RN Weekend Supervisor to join our ever-growing team. **Responsibilities Include**: Guides and directs and supervises the activities of the certified nursing assistants and LPN's. Shares responsibilities for conducting admission assessments, MDS and care plans with the Nurse Manager and...
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PATIENT ACCESS REP PRN
1 month ago
Carthage, TN 37030, USA, United States LifePoint Hospitals Full timeThe Patient Access Rep is responsible for the accurate registration of all patients seeking access to hospital services. Will also be responsible for answering and transferring calls to the appropriate departments. Assists in up front collections of time of service.PRN, variable shifts as needed. High School Diploma or GED preferred. Previous clerical,...