OFFICE MANAGER

4 weeks ago


Orrville OH USA, United States Lincoln Way Dental Group Full time

We assist dental practices that are facing non-clinical challenges by providing them with industry proven non-clinical business support services.

We are looking for professional staff that are able to join a collaborative and motivated team that provides non-clinical support functions to an affiliated network of dentists. These professionals have critical roles in assisting with non-clinical services across a broad network of affiliated dental practices.

ESSENTIAL JOB RESPONSIBILITIES:

Lead by example and coach teams to provide exceptional patient experiences

Challenge, encourage and inspire team members to achieve desired results

Evidence of management style, which builds alliances within the business and emphasizes high moral, collegiality, effective teamwork and high moral standards

Continual focus on a productive schedule that supports dentists and hygienists

Work within budget guidelines to maintain supported office profitability

Coordinate daily team huddles and team meetings

Provide ongoing feedback, training and annual performance reviews for team members within the practice

Schedule team members to ensure adequate shift coverage and facilitate requests for time off

Assist in the interviewing, on-boarding of new hires

Provide training and support to ensure all staff demonstrates knowledge of the business, operating procedures and protocols

Review monthly financial reporting (e.g. Profit & Loss statements)

Supporting daily office operations with focus towards employee engagement and revenue cycle management (billing, collections, etc)

Responding to clinical and operational concerns timely and effectively. Be accessible and responsive

Serve as the point person for office management duties including:

Office cleaning and maintenance

Verify and submit payroll

Clinical and non-clinical supplies ordering

Compliance for OSHA and HIPAA

REQUIRED EDUCATION AND EXPERIENCE:

Bachelor degree preferred or comparable experience

Prior management experience preferred

Prior Experience with a dental management software - Dentrix preferred

QUALIFICATIONS

Excellent interpersonal skills

Ability to comply with safety procedures, privacy rules, and regulations in order to maintain a clean and safe working environment

Strong working knowledge of dental terminology, equipment, and practices

Excellent time management and organizational skills

Customer service focused

Experience working in healthcare a must

Experience with Microsoft Word, Outlook and Excel

Patient focused

Positive attitude

Good problem-solving Skills

Energetic

PHYSICAL REQUIREMENTS:

General Office Activities as Required

Sit/Stand for long periods of time

The above statements are intended to provide a general overview and level of work being performed by most people assigned to this job. They are not intended to be a list of all responsibilities, duties and requirements. Additional duties can be assigned as determined. Elite Dental Partners is an Equal Opportunity/Affirmative Action Employer. We support a diverse workforce.

PI21aa1cce833f-35216-34090615

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