EVENT TECHNICIAN, AUDIO VISUAL

4 weeks ago


CA United States Encore Full time
The approximate hourly range is based on skills & experience $17.17-$18.83 per hour.

Position Overview

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

Key Job Responsibilities

Equipment Operation

* Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.

Customer Service

* Strives to exceed the expectations and needs of internal and external customers.
* Maintains a positive relationship with all clients through effective communication.
* Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
* Monitors events and checks in on customers throughout the day.
* Understands and fosters the hotel/client relationship.

Technical Ability

* Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
* Handles equipment challenges and changes in a timely and professional manner.

Systems Knowledge

* Understands company processes, follows procedures and completes systems entry and paperwork accurately.
* Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
* Increases revenue by utilizing floor up-selling techniques.
* Works with clients to finalize invoices.
* Completes order entries in Navigator, as needed.

Job Qualifications

* High School Diploma required. Associate's degree is preferred.
* Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix or @Encore/HR/Global Learning).
* 1 year of customer service or hospitality experience is preferred.
* 1 year of audio visual experience or equivalent in educational environment is preferred.
* A valid driver's license is required for team members that may operate Company vehicles.
* Additional DOT requirement may need to be met if applicable.

Competencies

* Ownership
* Hospitality
* Professionalism
* Responsiveness
* Safety Conscious
* Action Oriented
* Tech Savvy

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

  • Rancho Palos Verdes, CA, United States Five-Star Audio Visual Full time

    Five-Star AudioVisual is a leading provider of cutting-edge event technologies, including audio, video and lighting solutions. With an extensive focus on hospitality, we strive to provide each client and partner with premier customer service. Responsible for the internal and external sales of audiovisual technology for various events serviced by Five-Star...


  • Rancho Palos Verdes, CA, United States Five-Star Audio Visual Full time

    Five-Star AudioVisual is a leading provider of cutting-edge event technologies, including audio, video and lighting solutions. With an extensive focus on hospitality, we strive to provide each client and partner with premier customer service. It is our objective to turn your ideas into a five star spectacle.Responsible for the internal and external sales of...


  • Rancho Palos Verdes, CA, United States Five-Star Audio Visual Full time

    Five-Star AudioVisual is a leading provider of cutting-edge event technologies, including audio, video and lighting solutions. With an extensive focus on hospitality, we strive to provide each client and partner with premier customer service. It is our objective to turn your ideas into a five star spectacle. Responsible for the internal and external sales...


  • Doswell, VA, United States Kings Dominion Full time

    Overview:16.50 / Hour Kings Dominion’s Live Entertainment department is now looking for an experienced and high energy individual to become a part of our team! Do you have previous experience in audio mixing, and are looking to help create some of this year’s shows, attractions, and events?  Applicants 18+ that have the experience and want to put it to...


  • Sandusky, OH, United States Cedar Point Full time

    Overview:With Cedar Point Amusement Park being "The Roller Coaster Capital of the World®," we are always taking thrills to the next level because it is what we do! We're bold. We're daring. We provide the best service to every guest, every day, every time. Take a ride on one of our 18 coasters, or cool off at our water park, Cedar Point Shores. With all...


  • Ithaca, NY, United States Cayuga Medical Center Full time

    Psychiatric Technician Job Description We will deliver the highest quality health care in partnership with our community, one person at a time. Department: Behavioral Service Unit Job Title: Psychiatric Technician Reports To: BSU Manager Job Summary: Psychiatric Technicians are responsible for caring for patients who are severely developmentally...


  • Orange County, CA, United States County of Orange Full time

    **CAREER DESCRIPTION**: **INVESTIGATIVE TECHNICIAN I AND II** **SALARY** - Investigative Technician I: $66,164.80 - $89,086.40 Annually - Investigative Technician II: $77,729.60 - $104,624.00 Annually In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: - Effective June 28,...


  • Sandusky, OH, United States Cedar Point Full time

    Overview:The Technical Services Foreperson will lead a team responsible for installation, maintenance, and repair of audio systems, video projection, data displays, and public address sound equipment.Responsibilities:Ensure tasks are completed within a timely manner. Perform repairs on two-way radios.Perform daily audio/video/data. Set-up and strike for...


  • Norwalk, OH, United States Cedar Point Full time

    Overview:Ages 18+ At Cedar Point, work is FUN! Working as a Park & Events Decor Technician means you’ll be responsible for idealizing and executing park and hotel decor for seasonal and departmental events. You’ll also… Decorate public spaces, lawns, windows, midways, buildings, offices, and group sales venues. Organize, catalog, and maintain props...


  • Doswell, VA, United States Kings Dominion Full time

    Overview:$16.75/ hour Kings Dominion’s Live Entertainment department is now looking for an experienced and high energy individual to become a part of our team! Now is your chance to join the parks Technical Operations team as a Lighting Tech. Applicants 18+ that have the experience and want to put it to use in an engaging and fun work environment, should...


  • Doswell, VA, United States Kings Dominion Full time

    Overview:16.75 / Hour Kings Dominion’s Live Entertainment department is now looking for an experienced and high energy individual to become a part of our team! Now is your chance to join the parks Production Services team as an Install Tech. Applicants 18+ that have the experience and want to put it to use in an engaging and fun work environment, should...


  • Fort Worth, TX, United States Teach Me Personnel LLC Full time

    Company DescriptionTherapy & Beyond is one of the largest BCBA-owned ABA organizations, founded and led by Dr. Regina Crone, BCBA-D, since 2006. At Therapy & Beyond we approach the needs of each patient both individually and as part of a dynamic interdisciplinary team working with experts in applied behavior analysis (ABA) therapy, speech-language pathology,...


  • Austin, TX, United States Freeman Full time

    About Us Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry's largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new...


  • New Braunfels, TX, United States Schlitterbahn New Braunfels Full time

    Overview:Maintain the needed maintenance in the Resort Rooms and surronding areas. We are looking for someone with carpentry and HVAC.Responsibilities:Must have a willingness to accept the most effective role.Keeps equipment operational, systems and building ready for use by completing preventive maintenance schedules; maintaining maintenance records;...


  • Buena Park, CA, United States Knott's Berry Farm Full time

    Overview:$24.75 / hour Seasonal position America’s First Theme Park is looking for you! Come join the team that brings some of the most exciting theme park events to life! From Boysenberry Festival to Peanuts Celebration, Merry Farm to Scary Farm, Knott’s is looking for talented individuals with experience in Show Control Systems design and network...


  • Delray Beach, FL, United States Vision Partners LLC Full time

    Description:At Rothchild Eye Institute. we are looking for an Ophthalmic Technician to join our growing team! Ideally, you will have at least 2-3 years of experience as a technician in a successful ophthalmology practice and having your certification is a big plus! Our team works very closely together, so ability to work well with others, eagerness to learn...

  • Dialysis Technician

    7 days ago


    Kingston, NY, United States WMCHealth Full time

    Dialysis Technician Company: HealthAlliance Hospital City/State: Kingston, NY Category: Nursing Support Department: Dialysis-Hemo Outpatient Union: Yes Union Name: 1199 Position: Full Time Hours: varies Shift: Day, Evening Req #: 35109 Posted Date: May 19, 2023 Hiring Range: $21.00/hr Apply Now External...


  • San Diego, CA, United States California Department of Education Full time

    BEHAVIORAL INTERVENTION TECHNICIAN BASIC FUNCTION: Under the direction of an assigned supervisor, assist with developing and implementing positive behavior intervention supports and services using research based positive behavioral intervention strategies and methodologies. This classification supports the development and implementation of behavioral and...


  • Lake Worth, FL, United States Vision Partners LLC Full time

    Description:At Palm Beach Eye Center - Lake Worth we are looking for an experienced Ophthalmic Technician to join our growing team!This is a Monday - Friday, Day shift position.No Weekends and No Holidays, with great benefits and competitive pay!Come join our dynamic team and show off your ophthalmic skills... Let's join forces to provide our patients with...


  • Delray Beach, FL, United States Vision Partners LLC Full time

    Description:At Palm Beach Eye Center - Delray we are looking for an experienced Ophthalmic Technician to join our growing team!This is a Monday - Friday, Day shift position.No Weekends and No Holidays, with great benefits and competitive pay!Come join our dynamic team and show off your ophthalmic skills... Let's join forces to provide our patients with...