PATIENT ACCESS NAVIGATOR II
3 weeks ago
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
Team player with a genuine interest in resolving customer issues. Must enjoy interacting and working collaboratively in a team environment.
Proven ability to successfully handle more than the required number of physician specialties of a fully functional Navigator 1.
Ability to maintain (or exceed) minimum quantitative and qualitative performance metrics and expectations defined for position.
Ability to analyze issues and quickly identify the best resolution for the situation, solid decision-making skills.
Must demonstrate adaptability and flexibility while working within a fast-paced, ever-changing environment. Ability to learn new things quickly.
Must have excellent time management and organizational skills.
Must be a strong computer user, including proficiency in the use of the Internet, Excel, Word and Outlook.
Knowledge of EPIC systems a plus.
Must be able to work varied hours/shifts as business needs change and evolve.
Must be able to wear a telephone headset and manipulate objects such as a pen, keyboard and mouse.
Bilingual skills are a plus.
Experience Required
1 – 2 years of direct experience within a Customer Service, Contact Center or scheduling environment, preferably within a Healthcare environment.
Experience in or knowledge of any of the following is preferred: central scheduling, medical terminology, insurance verification, registration, or hospital/physician office.
Must display a genuine interest in providing an excellent Customer Experience that aligns with Cooper’s business goals related to patient access throughout the Cooper landscape.
Excellent escalation skills in handling customer complaints independently; ability to support both quality and training programs.
Excellent oral and written communication skills with demonstrated ability to articulate relevant information and directions in an organized and concise manner
Education Requirements
High School diploma or equivalent required.
-
PATIENT ACCESS NAVIGATOR II
6 days ago
Willingboro, NJ 08046, USA, United States Cooper University Health Care Full timeAbout UsAt Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing...
-
PATIENT ACCESS NAVIGATOR II
5 days ago
Willingboro, NJ 08046, USA, United States Cooper University Hospital Full timeAt Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive...
-
Patient Access Navigator II
3 weeks ago
Willingboro, New Jersey, United States Cooper University Hospital Full timeAbout Us: At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing...
-
PATIENT ACCESS NAVIGATOR II
4 weeks ago
Cherry Hill, NJ, United States Cooper University Health Care Full timeAbout us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing...
-
PATIENT ACCESS NAVIGATOR II
2 weeks ago
Cherry Hill, NJ 08002, USA, United States Cooper University Health Care Full timeAbout UsAt Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing...
-
PATIENT ACCESS NAVIGATOR II
2 weeks ago
Cherry Hill, NJ 08034, USA, United States Cooper University Hospital Full timeAt Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive...
-
PATIENT NAVIGATOR
1 week ago
Tyler, TX, United States University of Texas At Tyler Full timeJob Summary:The Patient Navigator will be working primarily on the Preventive Healthcare Grants (Family Planning, Healthy Texas Women, and Primary Healthcare programs) for outreach, recruitment, application assistance and referrals.Major Responsibilities / Duties / Critical Tasks:* Plans and delivers community outreach and in reach activities to educate the...
-
Newark, NJ, United States University Hospital Full timeThe Patient Navigator is a patient advocate and will guide patients through the health care system, ensuring appropriate appointments are given in a timely manner through guidelines agreed upon with the Medical Director of the Practice/Department. The Patient Navigator will assist with access issues, develop relationships with referring health care providers...
-
PATIENT NAVIGATOR
2 weeks ago
, NJ, United States RWJBarnabas Health Full timePatient Navigator - Surgical Service LineReq #:0000146509Category:Professional / ManagementStatus:Full-TimeShift:DayFacility:Cooperman Barnabas Medical CenterDepartment:Clinical EffectivenessLocation:Cooperman Barnabas Medical Ctr, 94 Old Short Hills Road, Livingston, NJ 07039Job Overview:Since 1865, Cooperman Barnabas Medical Center, formerly known as Saint...
-
BILINGUAL PATIENT NAVIGATOR
2 weeks ago
, CA, United States One Community Health Full timePatient NavigatorThe Bilingual Patient Navigator links immigrant, refugee, and non-English speaking patients with health, psychosocial, and other services to using a culturally sensitive, patient centered approach. This position collaborates with internal and external partners to guide patients through the nuances of the US healthcare system.ESSENTIAL...
-
PATIENT NAVIGATOR SPECIALIST
1 week ago
Goleta, CA, United States Cottage Health System Full timeJOB PURPOSEThe Patient Navigator Specialist connects the Cottage Health community with efficient access to care. The position is responsible for scheduling appointments, verifying insurance, reviewing/editing/obtaining pre-authorizations, and communicating directly with clinical staff/offices on pertinent patient information. Staff are adept at resolving any...
-
Philadelphia, PA, United States Temple University Hospital Full timePATIENT CARE NAVIGATOR-Nurse Navigation-Ambulatory-40HRS-Day Shift-FCCCThe Patient Care Navigator functions to provide access to quality care for patients with cancer. The Patient Care Navigator provides guidance to patients related to scheduling appointments, removing access related barriers including insurance and transportation, and answering questions...
-
Patient Navigator
1 week ago
New Brunswick, NJ, United States RWJ New Brunswick Full timeJob Overview:The Patient Experience Navigator supports the delivery of services that promote a positive experience for patients and guests. Collaborates with multidisciplinary teams to obtain feedback from patients and guests, proactively manage patient needs, and support the response to concerns.Qualifications:Required:Bachelor's Degree Certified Patient...
-
CORE - PATIENT ACCESS REPRESENTATIVE
2 weeks ago
, NH, United States Exeter Hospital Full timeFacilitate the process between new patient registration, insurance verification, and referral management.# Act as a liaison between physician practices and patients to ensure patients are receiving optimal care. # Requirements: ######### High School Diploma or GED # Responsibilities: 1.##### Pre-register patients and verify patient demographics and insurance...
-
PATIENT ACCESS REPRESENTATIVE
2 weeks ago
, NJ, United States RWJ Barnabas Full timeJob Overview:Utilizing a high degree of accuracy in obtaining all registration and financial data in order to provide necessary medical treatment and obtain proper reimbursement for the hospital. Communicating with all customers exhibiting excellent customer service skills. Interviewing patients to assure proper scheduling, registration and certification of...
-
PATIENT ACCESS SPECIALIST- PT- EVENING
6 days ago
, NJ, United States Hackensack Meridian Health Full time**Overview**Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one...
-
PATIENT ACCESS SPECIALIST- PT- EVENING
5 days ago
, NJ, United States Hackensack Meridian Health Full time**Overview**Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one...
-
PATIENT ACCESS SPECIALIST- PT- EVENING
5 days ago
, NJ, United States Hackensack Meridian Health Full time**Overview**Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one...
-
ONCOLOGY PATIENT NAVIGATOR
4 weeks ago
, MA, United States Boston Medical Center Full timePOSITION SUMMARY:Under the supervision of the Cancer Program Patient Navigation Manager, the Cancer Patient Navigator is responsible for providing education, patient advocacy, cancer care treatment coordination, and support service integration to cancer patients who are receiving or have received treatment at Boston Medical Center. The expected...
-
Patient Navigator Non-Clinical
3 weeks ago
Somerset, NJ, United States RWJBarnabas Health Corporate Services Full timeThe Oncology Lay Navigator position is a grant funded position with Alliance for Equity in Cancer.Job Overview: The Patient Navigator collaborates with the primary care provider, all members of the health care team, and community organizations to accept referrals and manage cancer screening/oncology caseload. She/he works with other healthcare professionals...