PATIENT NAVIGATOR

4 weeks ago

Tyler TX United States University of Texas At Tyler Full time
Job Summary:

The Patient Navigator will be working primarily on the Preventive Healthcare Grants (Family Planning, Healthy Texas Women, and Primary Healthcare programs) for outreach, recruitment, application assistance and referrals.

Major Responsibilities / Duties / Critical Tasks:

* Plans and delivers community outreach and in reach activities to educate the community about the importance of women health programs.
* Provides patient navigation services to facilitate access and assist with scheduling.
* Participates in the development of program timelines and documents progress towards meeting program milestones, metrics, and deliverables.
* Supports a cohesive team effort to accomplish approved goals, milestones, and metrics.
* Documents accurate and complete data on outreach and patient navigation services provided.
* Maintains confidential records /sensitive patient information with discretion and adherence to HIPAA rules.
* Promotes the UT Tyler HSC mission, vision, and values by action.
* Responsible for other duties as assigned.

Accompanying Knowledge, Skills, Abilities and Competencies:

* Ability to work well within a team structure.
* Excellent oral and written communication skills.
* Efficient knowledge in Microsoft Office Products.
* Inclusiveness and collegiality by always demonstrating respect and professionalism to others.
* Service oriented customer service skills to patients, caregivers, and stakeholders in a reliable, responsive, and courteous manner.
* Knowledge of community resources and experience working with a variety of organizations is preferred.
* Knowledge of Spanish (Bilingual) is preferred.

Required Education / Experience:

Minimum Education:

High School Diploma or GED.

Minimum Experience:

Three (3) years of relevant experience in customer service, patient navigation, or other community-oriented programs in diverse settings. Basic computer skills required.

Preferred Experience: Experience working with diverse stakeholder groups and communities.

May accept a combination of required education and experience.

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