Manager, Strategy

3 weeks ago


Boston MA, United States Brandwatch Full time

DescriptionBrandwatch is the global leader in social and digital consumer intelligence, working with the biggest brands and most admired agencies worldwide – 39 of the Fortune 100 are clients. Recently named a leader in The Forrester Wave, we build smart software solutions that help capture, understand and share insights from millions of conversations across the web and beyond. Home to over 500 people worldwide with offices in 10 locations, Brandwatch is a place that motivates and supports its staff to find answers to new problems in an ever changing social and digital world. Brandwatch is part of Cision Ltd—a leading global provider of innovative earned media software and services to public relations and marketing communications professionals.Manager, Strategy & Insights, US           The Brandwatch Strategy & Insights team’s mission is to help clients leverage the power of social intelligence to inform strategy, monitor progress and measure success of client business initiatives.The team synthesizes and interprets vast amounts of social content to provide actionable insights that tie back to a client’s business goals. This is a leadership role within Strategy & Insights Services, reporting to the Global Director of Strategy & Insights. While this role carries management responsibilities for Research Analysts and Consultants based in North America, Strategy & Insights is a global department and the role also requires close collaboration across international teams and cross-functional departments.The Manager, Strategy & Insights will:Directly manage and coach a team of Research Consultants & Analysts, taking an active role in resourcing, hiring, training and nurturing talent on the team.Identifying creative solutions to problems and navigating ambiguity in a growth environmentOversee the development, execution and delivery of custom research projects, ensuring high quality deliverables are on time and on target.Help to develop best practices and standards for client management, research protocols, solutions, deliverables and inter-team collaboration/processes.Cross-functionally partner with members of the leadership team on commercial strategies, packages, marketing, etc.Collaborate closely with Consultants and Analysts on client deliverables and client relationships, supporting planning sessions, mid-point check-ins, reviews and deliveries.Represent the team in client-facing meetings and present to internal and external audiences, as needed.Travel when required to in-person consultations, including some travel outside of standard office hours (



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