PATIENT SERVICES COORD. III
4 weeks ago
$750 sign-on bonus for qualified candidates
Under the general supervision of the Practice Manager, the Patient Service Coordinator III provides support within an Ambulatory Practice setting. Drawing on a broad understanding of Hospital practices and policies and displaying a high degree of initiative, the incumbent will handle a wide range of tasks and responsibilities. Works with all physicians, residents, nurses, NP's and other clinical staff members to ensure a quality-based workflow throughout the department of Radiation Oncology.
* Provides support to multiple physicians in a busy clinic setting
* Performs all check in/check out functions
* Schedules follow up appts and imaging scans on clinic patients
* May be required to get prior-authorization for scan before booking
* Runs daily schedules in Mosaiq
* Arrive and Q patient in Mosaiq for Consults and Follow up appts
* Ensures compliance with Rad Onc wristband policy and patient identification
* Schedules patient transport and pickup for inpatients in Epic using the Patient Transport Tracking module
* Prepare parking vouchers for patients
* Schedules translators for patient appointments
* Answers multiple busy phone lines
* Scans misc documents, including patient consent forms into Epic
* Triage prescription renewals, print LMR medication lists, faxing, scanning of patient material
* Responsible for all FD inbasket pool emails through Epic
* Assist with reminder calls
* Assist with managed care authorizations and Epic work queues
* Coordinates the workflow and schedules with the department to insure an efficient daily operation.; including scheduling physician and NP appts, interpreters, chemo disconnects, nutrition appts
* Works to ensure HIPAA Confidentiality and Privacy Policies are fully implemented.
* Assists with special projects as required. Projects may include such topics regarding billing, charge entry, compliance and/or Operations Improvement Initiatives.
Minimum of 2 to 4 years of healthcare experience
Medical terminology desirable
High School diploma or equivalent required
Associate degree or higher preferred
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